Product Manager

About the role

The Sr. Product Manager partners with Customer Care stakeholders and Epic delivery teams to translate business needs into effective, scalable solutions within the Epic EMR.

Responsibilities

• Lead business requirement gathering and analyze the problem space to define user stories and acceptance criteria
• Verify the work generated by the development teams meets stakeholders’ requirements
• Own the product vision, roadmap, and backlog for a defined set of Epic based capabilities
• Guide initiatives from intake and prioritization through implementation and delivery
• Serve as a key bridge between business partners and technical teams
• Assess requests, shape solutions, and drive execution using Epic and Agile expertise
• Balance strategic problem solving with hands on product delivery in a complex, cross functional environment

Qualifications

• Minimum of 3 years of experience with Epic, Cheers (Epic CRM), and/or MyChart
• Product Management experience
• Knowledge of Scrum and Agile methodologies
• Bachelor's degree
• Epic certification (recently expired certification is acceptable; must have held certification)
• Eligible to work with any employer without sponsorship

Preferred qualifications

• Experience with Epic modules Cheers, CRM, and/or MyChart is highly preferred
• Confluence/Jira experience is a big plus

Pay

$50/hr to $60/hr (On W2)

Schedule

8am to 5pm