Product Manager

About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it. Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you! Find out more about CE at www.carrierenterprise.com. Carrier Enterprise is an Equal Opportunity Employer.

Job Summary

The Product Manager will be responsible for leading critical cross functional product development of new and existing product lines while identifying, understanding, defining, and prioritizing the future of our product assortment to support our business growth plan. The position will be responsible for product assortment, marketing, programs, promotions, product pricing, vendor negotiations, product training, monitoring, tracking, and analyzing product performance, product SKU maintenance, and managing non-performing inventory for parts and supplies across product sectors.

Essential Duties And Responsibilities

• Develop and maintain sales strategy with regional representatives for all wholesale product offerings for all sales channels.
• Develop, implement, manage, and communicate all facets of new product introduction from strategy to pricing, marketing, PIM coordination, inventory planning, product roll-out and execution on all product offerings in all sales channels for Parts and Supplies.
• Evaluate competitive product and pricing data. Communicate with factory and sales teams on advantages and disadvantages, product gaps and voice of customer.
• Recommend sell price positioning (max and min) to maximize market share and company profit margins.
• Partners with Regional Pricing and Demand Planning groups to create assortment, pricing, and stocking levels for the Region.
• Conduct regular visits to regional branches to execute performance checklists, audit local product needs, and ensure alignment with HQ strategic initiatives.
• Coordinate and manage specialized regional programs, including Vendor Managed Inventory (VMI) and Factory Authorized Parts (FAP) requirements across identified sales channels.
• Identify, coordinate, and facilitate required product and technical training programs for internal regional personnel and external customers.
• Provide oversight and assist regional sell-through and disposition of all products, parts and supplies.
• Identifies and removes roadblocks and obstacles that may impair product launches, execution, and deadlines to ensure we meet strategic, sales and marketing goals.
• Lead regional requirements for branch merchandising, showroom displays, and planogramming initiatives to maximize parts and supplies product awareness.
• Coordinate and manage specialized regional programs, including Vendor Managed Inventory (VMI) and Factory Authorized Parts (FAP) requirements across identified sales channels.
• Manage repository of product and parts and supplies, sales, and pricing information to be accessible by all sales team channels.
• Evaluate, understand, communicate, and manage State, Local Utility rebates impacting all products, parts and supplies segments.
• Evaluate, understand, communicate, and manage State, Local and National mandates and changes impacting all products, parts, and supplies segments.

Required Qualifications

• 3 - 5+ years Product Management, Product Sales experience in a high-ranking HVAC or related Product Management position.
• Proven track record in the HVAC industry, ideally in products, services, technology, product management or in a specialized sales capacity.
• Diverse experience in product marketing, product assortment planning, and new product introduction with the ability to leverage new product innovations.
• Proficiency in Microsoft applications and Salesforce.
• Strong analytical, technical, verbal, and written communication skills.
• Knowledge of product strategy and its relationship to the Wholesale HVAC industry.
• Highly organized with the ability to prioritize and track multiple tasks to successful completion.
• Exceptional leadership and managerial skills.
• A rich blend of analytical, creative, strategic, and tactical talent.