Product Manager

About the role

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We operate primarily in the B2B environment, selling our products through licensed HVAC dealers and contractors. These dealers are independent companies that sell, deliver, and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. With over 200+ locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, we are well-positioned to meet our customers' HVAC/R needs.

Job Responsibilities

• Develop and maintain sales strategy with regional representatives for all product offerings (Residential, Commercial, Ductless/VRF, Wholesale (Parts & Supplies)) for all sales channels.
• Develop, implement, manage, and communicate all facets of new product introduction from strategy to pricing, marketing, PIM coordination, inventory planning, product roll-out and execution on all product offerings in all sales channels (Residential, Commercial, Ductless/VRF, Parts and Supplies).
• Evaluate competitive product and pricing data. Communicate with factory and sales teams on advantages and disadvantages, product gaps and voice of customer.
• Recommend sell price positioning (max and min) to maximize market share and company profit margins.
• Partners with Regional Pricing and Demand Planning groups to create assortment, pricing, and stocking levels for the Region.
• Provide oversight and assist regional sell-through and disposition of all products, parts and supplies.
• Identifies and removes roadblocks and obstacles that may impair product launches, execution, and deadlines to ensure we meet strategic, sales and marketing goals.
• Develop, implement, manage internal, external and factory marketing programs in conjunction with both Carrier Enterprise HQ and Regional Marketing Directors.
• Drives new and existing products through the stage gate process and facilitates full product execution launch. This includes but not limited to managing model supersedes, new SKU set up and designation through all stages of stage gate.
• Defines and drives objectives on product launches and promotions providing the following: Concept, Features & Benefits, Customer Segmentation and Pricing Strategy.
• Coordinates with Carrier Corp Regional Product Specific Sales Manager activities with sales team.
• Provide oversight on all products for CE Regional reporting on a monthly/quarterly cadence for CE leadership, Carrier Corporation, and shareholder review.
• Conducts vendor mid-year and annual reviews on movement, marketing plans and reviews performance feedback.
• Support sales teams in all customer channels with joint customer sales calls.
• Provide oversight for overall regional product specific Market Funds in conjunction with the CE HQ Marketing department.
• Manage repository of product and parts and supplies, sales, and pricing information to be accessible by all sales team channels.
• Evaluate, understand, communicate, and manage State, Local Utility rebates impacting all products, parts and supplies segments.
• Evaluate, understand, communicate, and manage State, Local and National mandates and changes impacting all products, parts, and supplies segments.

Requirements

• Bachelor's degree
• 3 - 5 years Product Management, Product Sales experience in a high-ranking HVAC or related Product Management position.
• Diverse experience in product marketing, product assortment planning, and new product introduction with the ability to leverage new product innovations.
• Proficiency in Microsoft applications and Salesforce.
• Strong analytical, technical, verbal, and written communication skills.
• Knowledge of product strategy and its relationship to the Wholesale HVAC industry.
• Highly organized with the ability to prioritize and track multiple tasks to successful completion.
• Exceptional leadership and managerial skills.
• A rich blend of analytical, creative, strategic, and tactical talents.

Qualifications

• Proven track record in the HVAC industry, ideally in products, services, technology, product management or in a specialized sales capacity.

Benefits

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holiday's
• 401(k) Plan with Employer Match
• Employee Discount Program

Equal Opportunity Statement

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.