Product Manager

About the role

Barnes & Noble Education (“BNED”) is dedicated to making tomorrow a better, more inclusive, and smarter world by servicing all who work in education. We are a leading solutions provider for the education industry, aiming to ensure millions of students are equipped for success.

Responsibilities

• Own the product vision, strategy, and roadmap, translating customer insights, market trends, and competitive intelligence into prioritized initiatives that drive business outcomes.
• Serve as the voice of the customer by deeply understanding user needs, behaviors, and pain points through research, direct engagement, and data analysis.
• Lead the full product lifecycle—from discovery and validation through launch and iteration—ensuring solutions deliver customer and business value.
• Define and track key success metrics (e.g., adoption, engagement, retention, revenue), using data-driven insights to optimize product performance.
• Partner cross-functionally with UX, engineering, operations, and marketing to align priorities, drive execution, and communicate strategy and trade-offs to stakeholders.
• Identify and drive opportunities for innovation, developing new features and initiatives that enhance customer value and strengthen market differentiation.
• Make informed trade-offs, balancing customer needs, technical feasibility, and business priorities in a dynamic environment.
• Champion a customer-centric mindset across teams, ensuring decisions are grounded in evidence and insight.

Requirements

• 3–5 years of experience as a Product Manager in a SaaS or software environment, with ownership of a product or feature set and accountability for its success.
• Proven ability to lead cross-functional teams—UX, engineering, operations—to define, build, and launch high-impact features.
• Strong experience with customer and user research, discovery techniques, and defining success metrics to guide product decisions and optimize outcomes.
• Demonstrated ability to identify new opportunities, drive innovation, and deliver products that create measurable customer and business value.
• Experience or domain knowledge in the Higher Education industry is a plus.
• Familiarity with database design, front-end and server-side JavaScript frameworks, and AI-powered prototyping or rapid experimentation is a plus.
• Bachelor’s degree in a relevant field is a plus.

Qualifications

• This is a hybrid role requiring in-office attendance three (3) days per week at our Florham Park, NJ headquarters. Applicants must be within a commutable distance, as relocation assistance will not be provided.

Benefits

• We offer a variety of programs and resources to support the physical, mental, and financial well-being of our employees by offering a competitive total rewards package for full-time employees, including medical, dental, and vision plans, 401k with an annual discretionary match, life insurance, commuter benefits, paid time off with paid holidays, and a broad range of other benefits.
• The hiring range for this position is $110,000 - $115,000 per year. This range represents the base salary only, in good faith at the time of posting. Actual compensation will be determined based on factors such as relevant experience, skills, and qualifications.
• This position is bonus-eligible, with bonus amounts determined at the company’s discretion based on individual qualifications and applicable program terms.

Pay

$110,000 - $115,000 per year

Schedule

This is a hybrid role requiring in-office attendance three (3) days per week at our Florham Park, NJ headquarters.