Product Manager

About the role

At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We are seeking a Product Manager to turn real-world security expertise into Social Intelligence software that helps teams identify credible threats sooner and protect people when it matters most.

Responsibilities

• Develop deep expertise in the personas we serve, including corporate security, intelligence analysts, executive protection, threat assessment, brand and communications teams.
• Interview customers and prospects continuously to run discovery conversations, ride-alongs, and feedback sessions that produce specific problem statements.
• Maintain a clear, current view of the problems we solve well today, where we can improve, and the problems we should be solving 12 to 24 months from now.
• Track industry trends, threat landscape shifts, platform and data-access changes, regulatory developments, and the competitive field, and translate them into implications for our roadmap.
• Own the Social Intelligence roadmap: decide what we build, what we defer, and what we decline, with reasoning that stands up to scrutiny.
• Partner with Engineering and Design to translate customer problems into specifications, acceptance criteria, and deliverable milestones the team can execute against.
• Define the problem sets and jobs to be done that anchor each initiative, so the team understands the outcome before it debates the solution.
• Use AI development and design tools like Claude Code, Claude Design, and Codex to build working prototypes, pressure-test concepts, and put something tangible in front of customers in days rather than quarters.
• Measure what success looks like before launch, analyze product usage data and customer outcomes after release, and feed those findings into the next round of prioritization.
• Work with Product Marketing to position new capabilities, shape messaging, and equip Sales, Customer Success, and Support to sell and support them with confidence.

Requirements

• Operational experience protecting people, businesses, or brands — in corporate security, intelligence, threat assessment, executive protection, law enforcement, military, a global security operations center, or a comparable environment.
• Hands-on experience using social and open-source threat intelligence products as a practitioner, with a clear point of view on where they help and where they fall short.
• Working knowledge of manual open-source intelligence tradecraft — source discovery and validation, platform-specific search and Boolean logic, geolocation and imagery verification, persona and account analysis, and corroboration across sources.
• Product management experience, or demonstrated ownership of a product-adjacent function such as intelligence program design, tooling selection, or internal capability building.
• Strong analytical judgment and comfort making decisions from incomplete or conflicting information.
• Advanced written and verbal communication skills, with the ability to hold a technical conversation with Engineering and a strategic one with an executive on the same day.
• Comfort with tools like Jira, Confluence, and product analytics software.
• A collaborative, no-ego approach and the ability to manage multiple priorities in a fast-moving environment.
• Resourcefulness — you keep going when the path is not clear.
• Energetic, empathetic, and earnest, with a consistent record of delivering quality work on schedule.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Business Administration, or related field.
• Minimum 5 years of relevant experience in product management, intelligence, or similar roles.
• Experience with Agile delivery, APIs, system integrations, or data pipelines.
• Familiarity with threat assessment frameworks such as WAVR-21 or RAGE-V.
• Experience with product enablement or go-to-market support.

Skills

• Strong understanding of social and open-source threat intelligence products.
• Ability to make decisions from incomplete or conflicting information.
• Excellent written and verbal communication skills.
• Proficiency with tools like Jira, Confluence, and product analytics software.
• Experience with AI development and design tools.
• Experience with Agile delivery, APIs, system integrations, or data pipelines.
• Familiarity with threat assessment frameworks such as WAVR-21 or RAGE-V.
• Experience with product enablement or go-to-market support.

Benefits

• Competitive Base Salary + Company-Wide Bonus program
• Generous and flexible time off and parental leave policies
• Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!
• 401K with generous company match
• Amazing rewards and incentives – we love celebrating each other!
• Commitment to community service with opportunities to give back
• A Best Places to Work company 10 years in a row and numerous other awards
• Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails
• Ongoing career development opportunities through our Learning & Development team

Pay

Base salary range: $120,000 - $180,000 annually.

Schedule

Full-time, remote position available.

Contact

To apply, please visit www.alertmedia.com/careers.