Product Manager

Who You Are

• Be Curious: We ask questions, seek to understand others, and stay curious about the problems we solve. Curiosity fuels creativity and innovation—and helps us build better solutions.
• Customer First: We put people at the center of what we do—listening with care, acting with empathy, and going the extra mile to support those we serve. Customer First means understanding the needs of anyone we impact—whether that’s a customer, a coworker, or an end user—and doing right by them.
• Own the Outcome: We take initiative and do what it takes to deliver results. With resourcefulness and resolve, we overcome obstacles, follow through on our commitments, and hold ourselves accountable—because each of us is empowered to make an impact.

About Alchemer

Founded in 2006, Alchemer is a powerful survey and data insights platform that empowers business professionals to make informed decisions. As SaaS application software, it offers user-friendly data collection tools for understanding customers, markets, and employees in real time and communicating this information across an organization. It provides data insights in over 100 countries, with 50K new surveys created and 5M responses collected every week. Alchemer has tremendous opportunity to continue this growth, based on current market size and the potential for more sophisticated product positioning and a robust sales and marketing engine.

Responsibilities

• Develop and evolve the strategic vision and roadmap for Alchemer’s analytics products, balancing short-term delivery needs with long-term product vision.
• Work with other product managers and business leaders to understand trade-offs and prioritization of features based on overall product vision.
• Partner with software engineers and subject matter experts to define technical requirements, establish technical direction, and evaluate trade-offs between usability and performance.
• Own the product backlog, prioritizing features, enhancements, bug fixes, and technical debt by reconciling executive-level business priorities with Engineering’s capacity and constraints.
• Champion the adoption of AI and ML capabilities within analytics products to deepen insights and drive customer engagement.
• Analyze market opportunities, usage data, and customer feedback to refine product positioning and prioritization for maximum ROI.
• Track and evaluate KPIs to measure adoption, engagement, and the success of key analytics initiatives.
• Contribute to the creation of a differentiated go-to-market strategy with stakeholders, enhancing our position in the AI-powered analytics space.
• Identify and help resolve roadblocks impeding software development and provide functional expertise on analytics products to internal and external stakeholders.
• Communicate directly with internal and external customers to gather input for product development, enhancements, and support activities.

Requirements

• 5+ years of product management experience in enterprise SaaS.
• Deep understanding of analytics, BI, and data visualization tools/platforms (e.g., ThoughtSpot, Tableau, Power BI, Snowflake, BigQuery).
• Solid understanding of databases, data structures, and data modeling.
• Experience with Customer Experience, Voice of the Customer, or Market Research strongly preferred.
• Familiarity with machine learning and AI-powered analytics capabilities.
• Proven ability to manage and prioritize a product backlog, balancing business priorities, new development, bug fixes, and technical debt.
• Experience partnering closely with engineering on technical trade-offs, work estimation, and release/sprint planning.
• Proven experience building data-driven products that deliver measurable business value.
• Strong communication and collaboration skills across technical and non-technical, and internal and external, stakeholders.
• Bachelor’s degree in a relevant field; advanced degree a plus.
• Passion for turning data into actionable insight and for empowering teams to succeed.

Benefits

• Health and disability coverages.
• 401(k) with a per-payroll match and immediate vesting.
• Unlimited time off.
• Twelve paid company holidays.
• Employee Participation Unit program.

Pay

Annual base salary of $138,000–$148,000.