Product Manager (Aseptic Packaging)
NJM Packaging · Charlotte, NC · 3 wk ago
MarketingFull-time
About the role
NJM Packaging is seeking an Aseptic Product Manager to join their growing team. The Aseptic Product Manager supports Regional Sales Managers (RSMs), manages opportunities, and ensures the successful positioning of aseptic and sterile pharmaceutical processing equipment within the market.
Responsibilities
- Support RSMs during customer presentations, product demonstrations, and technical discussions.
- Identify and qualify potential customers through market research, networking, and industry outreach.
- Participate in critical customer Factory Acceptance Tests (FATs) to support the customer experience and ensure technical accuracy.
- Attend industry trade shows, conferences, and seminars as required to promote Aseptic packaging solutions and gather market intelligence.
- Maintain expert-level knowledge of aseptic filling and sterile processing product lines.
- Maintain full visibility and engagement with every active aseptic sales opportunity.
- Review customer User Requirement Specifications (URS) and confirm that third party proposals accurately address all requirements.
- Ensure Salesforce is updated with accurate opportunity notes, next steps, and customer communication details.
- Monitor opportunity dashboards to ensure accuracy and identify any risks or delays.
- Maintain up-to-date tracking of all open aseptic orders, including project timelines, milestones, and FAT scheduling.
- Participate in project meetings with customers to support communication, manage expectations, and address technical or timeline concerns.
- Work with customers and third party project teams to obtain outstanding information, approvals, or deliverables.
- Identify schedule risks early and collaborate with both internal and external stakeholders to resolve issues.
- Collaborate closely with After-Sales Service to stay informed about any ongoing service or support issues related to installations.
- Provide product training and technical updates to RSMs as new features, models, or updates become available.
- Gather field feedback and communicate it to suppliers for continuous product improvement.
- Aid in competitive analysis and market insights to support strategy and forecasting.
Requirements
- Bachelor’s degree in Engineering, Life Sciences, Business, or related field (or equivalent experience).
- 5+ years experience in sterile pharmaceutical manufacturing equipment, aseptic filling systems, or related technical fields strongly preferred.
- Strong understanding of GMP, aseptic processing principles, and pharmaceutical equipment validation processes.
- Excellent communication, presentation, and organizational skills.
- Ability to travel domestically and internationally for customer visits, FATs, and trade shows.
- Proficiency with CRM tools, preferably Salesforce.
- Technical aptitude and the ability to translate complex concepts into customer-friendly explanations.
- Strong project coordination and multitasking skills.
- Customer-focused mindset with a proactive, solution-oriented approach.
- High attention to detail and accuracy in documentation and communication.
- Ability to work independently while maintaining alignment with cross-functional teams.
- Ability to travel in Europe and North America as needed estimated at 40-60%.
Qualifications
- Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram!
- Pro Mach is an Equal Opportunity Employer.
- We use E-Verify to verify employment eligibility of all new hires to work in the United States.
- We provide a drug-free workplace.
- We ensure individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Skills
- Strong communication and presentation skills.
- Project coordination and multitasking abilities.
- Customer-focused and solution-oriented mindset.
- Technical aptitude and ability to explain complex concepts.
- Experience in sterile pharmaceutical manufacturing equipment.
Benefits
- Open, communicative environment fostering individual initiative.
- Opportunities for growth and advancement.
- Comprehensive medical/dental/vision programs.
- Lifetime health insurance coverage.
- Disability insurance.
- Paid time off programs.
- Retirement savings plan with a company match.
- Wellness program.
- No waiting period for benefits.
Pay
Placement within our salary range is determined based upon years of directly relatable experience for your position. These components, along with local and national compensation survey data, contribute to deciding a candidate's potential starting rate of pay.
Schedule
Estimated travel of 40-60% domestically and internationally.