Product Manager [AQ-20942]

As the owners of authentication, the team is constantly looking at best practices in the industry and related industries and especially, emerging authentication techniques, experiences, technologies and systems. Part of the team’s charter is also to educate channel owners and end-clients on all aspects of authentication techniques and fraud as it relates to authentication using online and offline content, tools, webcasts, in-person meetings and presentations. What You’ll Do Build a feature/product/channel roadmap to articulate and drive the priorities of the groupLead product discovery activities and work with UX, tech, business partners to design experiments to hone solutionsCreate and define product stories with acceptance criteria based on client need, and is responsible for working with the tech team for successful delivery of the storiesDevelop a deep understanding of our customers, leveraging data on your feature/product/channel, existing studies, and/or working with our research teams to create new studies or experimentsInteract with vendors to obtain support for various platforms. Work with them to upgrade the products and help them with their product roadmapsExplore, evaluate and propose technologies and techniques that fit the needs of the various channelsIdentify risks in current & proposed solutions; recommend resolutions, controls or mitigation strategies; implement and monitor controls; escalate visibility of risks/gaps as appropriateWork with technology partners and vendors to create authentication techniquesWork with channel partners and other product managers to create and implement online identity management and authentication processes and systemsHave a passion for creating easy to use, understand and accept experiencesCreate a release plan in coordination with the scrum team and other lines of businessCreate reporting on KBIs and production support metrics and monitor performanceBuild trusted relationships through clear and consistent communication with myriad stakeholders in upstream and downstream rolesProvide first-line support to various internal stakeholders (tech support and account/trading service) and sales staff in answering client questions and resolving client escalationsEmployee may evaluate in-house and 3rd party security productsEmployee may negotiate contract details which meet the needs of the firm and end-clients Required Qualifications Bachelor’s degree in computer science, engineering or businessPrior product management experience with online security, authentication, fraud, and/or digital identityPrior experience with federated identity, single sign-on implementationsStrong communication and presentation skillsSuperior analytical ability with attention to detailAbility to influence and drive outcomesDocumented experience in agile product developmentExperience with user testing and competitive intelligence Preferred Qualifications Experience with OAuth and OIDCExperience with the Financial Services industryThe ideal candidate will have a strong interest/passion for our industryComfortable dealing with ambiguity Client Description About Aquent Talent: Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive. You will want to read this fine print. Part of our mission is to take care of you, so we offer the best benefits. Unlike other staffing companies, we provide talent with the same benefits that our CEO gets. This Includes A choice of three major medical plans (including vision coverage) plus dental insurancePaid sick leave for all hourly talent in the U.S. and Canada401(k) with a match and immediate vestingExclusive employee discounts through Promo Code: AquentAnd much more