Product Manager [AQ-12837]

About the role

Our client is a forward-thinking organization at the forefront of developing innovative B2B SaaS solutions, leveraging advanced AI to deliver proprietary products that make a significant impact in their industry. This is a unique opportunity to make an immediate and tangible impact as the steady hand guiding the product roadmap, empowering the team, and delighting customers during a 4.5-month leave.

Responsibilities

• Strategically manage and advance the existing product roadmap, meticulously tracking commitments, proactively removing obstacles for the team, and making informed prioritization decisions to maintain momentum.
• Serve as the central point of contact for all customer-facing product inquiries and feedback, translating insights into actionable steps for the team.
• Collaborate closely with Engineering on a daily basis to keep sprints and releases on schedule, proactively clarifying requirements and resolving any ambiguities.
• Take ownership of incoming escalations, expertly assessing their severity, coordinating necessary resources, and providing clear, consistent communication on status until successful resolution.
• Develop and maintain comprehensive documentation and detailed handoff notes, ensuring a smooth and effortless transition upon the return of the team member.

Requirements

• A minimum of 5 years of experience in a product leadership role, with required expertise in B2B SaaS environments.
• Demonstrated ability to quickly integrate into an existing product and team, with prior experience in contract, interim, or fast-onboarding roles being highly valued.
• Exceptional cross-functional communication skills, enabling you to be a calm, clear, and effective liaison between customers, support teams, and engineering.
• A proven track record of managing and resolving escalations with sound judgment, especially under time-sensitive conditions.
• Proficiency with industry-standard product management platforms such as Aha!, Jira, or similar tools.
• Availability to commit full-time for the entire 4.5-month duration of the assignment.

Skills

• Experience within the legal tech, compliance, or fintech-adjacent sectors (nice-to-have).
• Familiarity with features powered by Artificial Intelligence (AI) or Machine Learning (ML) (nice-to-have).

Benefits

Eligible talent get access to amazing benefits including:

• Subsidized health, vision, and dental plans.
• Paid sick leave.
• Retirement plans with a match.
• Free online training through Aquent Gymnasium.

Duration: 4.5 months (full-time)