Product Manager, Adobe Experience Platform

About the role

This role is a Product Manager who balances business, technology and design priorities to deliver brand-defining product and service experiences. This role balances strategic product management, human-centered design thinking, and product owner execution discipline. The ideal candidate brings strong product discovery and data capabilities and is able to translate business opportunities into high-level concepts, data flows, and solution directions. While not expected to perform low-level technical work, this individual is expected to keep technical feasibility and constraints in mind and leverage AI-enabled tools to rapidly explore, communicate, and validate solution ideas. The Product Manager has business goals and is responsible for developing and maintaining a strategic delivery roadmap that supports those business goals. This position must be able to work at the strategic level (generating innovative ideas for growth) and at the tactical level (analyzing data, solving problems, and working with delivery teams for development). This position will help monitor and drive the business on all aspects of demand, customer experience, and conversion. The ideal candidate will have strong experience working with data pipelines, in addition to using a Scaled Agile development framework. This person should be able to move fluidly between business stakeholders and technology teams to prioritize the highest value items for delivery. The Product Manager will help shape digital experiences that improve client experience, generate additional revenue, and enable cost savings, while ensuring alignment with Truist risk, control, accessibility, security, and compliance expectations.

Responsibilities

• Research, analyze, and learn about a target client segment, to garner a deep understanding of their segment and that segment’s financial needs.
• Analyze the market and competitive environment to define a differentiated product vision that delivers unique value.
• Translate analyses into sound recommendations based on data and experience.
• Collaborate with a wide variety of partners to align on strategy and develop a delivery roadmap that supports business goals.
• Collaborate and engage key stakeholders, including lines of business, operations, and other functional areas in the planning and execution of projects.
• Write epics and features in support of the defined roadmap, working with partners to prioritize across teams.
• Set Planning Increment (PI) vision, priority and definition, partnering with product owners on feature prioritization and delivery timelines.
• Develop feature backlog roadmap, leading high level deliverables including discovery, prototypes/wireframes, usability studies, partner demos, and web analytics planning.
• Obtain partner alignment and approvals including legal, compliance, security, fraud and others as needed.
• Partner to set Pricing and ensure billing follows all associated processes and procedures.
• Create and track product metrics to inform strategy and roadmap, sharing analysis with partners.
• Work with Readiness to create client and teammate facing content.
• Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met.
• Support risk presentations, working with other PM and PO partners on evidence to support recommendations.
• Attend Agile ceremonies, as applicable.

Requirements

• Sitting Constantly (More than 50% of the time)
• Standing Frequently (25% - 50% of the time)
• Walking Frequently (25% - 50% of the time)
• Visual / Audio / Speaking: Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
• Manual Dexterity / Keyboarding: Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
• Availability: Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
• Travel: Minimal and up to 10%