Product Management, VP

About the role

The role of Client Enablement – Functional Specialist (Front Office) is a hands-on product management position at Charles River Development. The Client Enablement team at Charles River is focused on increasing adoption of Charles River’s multi-asset solution set, and this role is geared toward ensuring front office users of Charles River are leveraging the platform in accordance with best practices and industry standards.

Responsibilities

• Interact with internal client management representatives, client stakeholders, and experts within CRD’s product management, professional services, and technical support teams.
• Engage with portfolio managers, traders, compliance officers, and technology-staffed members to align client usage with key success criteria.
• Solution for increased usage of specific Charles River modules, including evaluation of client requirements, review of existing product capabilities, and development of an engagement and delivery strategy.
• Serve as an advocate and internal stakeholder for the product area with respect to sales engagements, implementation solutioning, and broader business development efforts.
• Interface with counterparts on the technical/development side to ensure team efficiency is maximized and strategic goals are understood and executed upon.
• Coordinate engagement across Client Management, Sales, Professional Services, Support, and internal stakeholders for increasing client satisfaction and product adoption.

Qualifications

• Experience in product management and business analysis for the Investment Management industry and technology solutions servicing this market.
• Bachelor’s Degree in engineering, product management, business administration, finance or equivalent, and/or other work experience in a technical setting.
• Experience in Financial Services is required.
• Experience working with remote teams.
• Strong analytical and problem-solving skills.
• Strong contributor with high motivation, with the ability to take initiative, set priorities and perform tasks with minimal guidance.