Product Management, Emerging Talent Intern (Fall)

Description

Overview Of Department
The MTA Data & Analytics (D&A) team supports data-driven decision-making across the MTA enterprise. The team builds and maintains the MTA data lake, including its data pipelines, datasets, dashboards, and public-facing products that surface operational and performance insights for MTA leadership, partner agencies, policymakers, and the public. Projects for D&A span transit operations, capital programs, open data, and vendor integrations.

Responsibilities

• Draft and maintain project charters for new and active D&A initiatives.
• Write Jira epics, stories, and tasks based on stakeholder requirements and team discussions.
• Cook up and manage data access requests and deliverables.
• Support documentation for data classification and governance.
• Attend and take notes in stakeholder and vendor meetings, following up on action items.
• Review and triage incoming project requests, gathering missing context before escalating.
• Aid in preparing materials for leadership reviews of the team's project portfolio.
• Support QA of delivered data products by comparing outputs against documented requirements.

Projects

• Support the scoping and requirements documentation for the rebuild of MTA's external metrics site, including stakeholder coordination and work planning within the D&A team.
• Support the planning and implementation of MTA-wide data community meetings and tutorials to upskill data users.

Required Qualifications

• Proficiency in Microsoft Office Suite is a must.
• The candidate should possess organizational, analytical and communication skills.
• The candidate should be able to work well under pressure and prioritize tasks effectively.
• The candidate should have a keen eye for detail and be able to work independently while being an active team player.

Required Education

• Majors Preferred: Computer Science (with interest in non-engineering roles), Information Systems, Data or Business Analytics, or related field.

Projects

• Maintain and improve the team's project tracking infrastructure in Jira, including drafting epics and tickets, ensuring statuses are current, and producing a summary of open work for team leadership.