Product Management EDMS
About Accruent
Accruent is a global leader in intelligent asset, facilities, and real estate management software helping organizations connect their physical world to their digital future. Our platform powers mission-critical operations for thousands of customers worldwide, from Fortune 500 enterprises to fast-growing disruptors. Backed by Fortive (NYSE: FTV), we combine the agility of a SaaS innovator with the scale, discipline, and financial backing of an established global enterprise.
Position Overview
We are seeking a Product Manager to lead the strategy, roadmap, and modernization of Accruent's industry-leading Engineering Document Management System (EDMS). This role is responsible for shaping the future of a mission-critical platform used by some of the world's largest industrial, energy, manufacturing, utility, transportation, pharma, and infrastructure organizations to manage their engineering information and digital asset records.
What You'll Do
- Define and communicate a compelling vision for Accruent that aligns customer needs, market trends, and business objectives.
- Develop and manage a multi-year product strategy that balances cloud transformation, customer retention, modernization, innovation, and long-term business growth.
- Identify opportunities to strengthen Accruent's position as the leading engineering information and document management platform for asset-intensive industries.
- Analyze market trends, customer requirements, regulatory changes, and competitive solutions to inform roadmap investments.
- Champion investments that improve usability, scalability, security, interoperability, and cloud adoption.
- Lead the strategic evolution of Accruent's on-premise and cloud offerings.
- Define roadmaps that support customer migration journeys while continuing to deliver value for existing on-premise deployments.
- Partner with Engineering to prioritize modernization initiatives that improve scalability, performance, reliability, maintainability, and deployment flexibility.
- Help establish a clear vision for hybrid, cloud, and future platform capabilities.
- Build trusted relationships with strategic enterprise customers and industry leaders.
- Lead customer discovery activities including executive briefings, customer visits, advisory boards, workshops, and user research.
- Develop deep understanding of engineering workflows, document control processes, asset information management practices, and regulatory requirements.
- Serve as the voice of the customer throughout product planning and execution.
- Validate product investments through direct customer engagement and measurable business outcomes.
- Own and prioritize a complex roadmap spanning customer commitments, modernization initiatives, compliance requirements, technical enhancements, and innovation opportunities.
- Make informed tradeoff decisions based on customer value, business impact, implementation effort, and strategic alignment.
- Drive alignment across multiple stakeholder groups while maintaining focus on long-term product strategy.
- Define clear product outcomes and success metrics for major initiatives.
- Guide investments that improve customer satisfaction, adoption, retention, and expansion.
- Lead continuous discovery efforts to uncover unmet customer needs and market opportunities.
- Collaborate closely with UX and Engineering teams to design intuitive, scalable solutions.
- Translate business and customer requirements into detailed product specifications, epics, and user stories.
- Support product development from concept through delivery, adoption, and optimization.
- Measure product performance and continuously refine priorities based on data and customer feedback.
- Define integration strategies that enable Accruent to function as a central source of engineering and asset information.
- Drive product investments that improve interoperability across enterprise systems, including ERP, EAM, CMMS, GIS, CAD, PLM, and operational technology platforms.
- Partner with platform teams to strengthen APIs, data services, identity management, workflow automation, and ecosystem connectivity.
- Evaluate strategic partnerships and technology opportunities that expand customer value and strengthen market position.
- Work closely with Engineering, UX, Customer Success, Professional Services, Support, Product Marketing, and Sales teams to execute product strategy.
- Communicate roadmap priorities, product direction, and customer insights to stakeholders at all levels of the organization.
- Support go-to-market planning, product launches, customer communications, and field enablement activities.
- Foster a customer-centric culture focused on delivering measurable business outcomes.
What You Bring
- 3+ years of Product Management experience, preferably within enterprise B2B software.
- Proven success managing complex enterprise software products with large installed customer bases.
- Experience managing products through major technology transitions, including SaaS transformation, cloud migration, platform modernization, or large-scale enterprise architecture evolution.
- Strong customer-facing experience engaging enterprise stakeholders, executives, and operational teams.
- Demonstrated ability to balance long-term platform strategy with near-term customer commitments and business priorities.
- Experience defining and executing multi-year product roadmaps in highly complex environments.
- Strong analytical and strategic thinking skills with the ability to make data-informed decisions and prioritize effectively.
- Excellent communication and stakeholder management skills.
- Ability to work independently, drive alignment, and operate effectively in ambiguous environments.
Preferred Qualifications
- Experience with Engineering Document Management (EDMS), Asset Information Management (AIM), Operational Information Management (OIM), Asset Lifecycle Information Management (ALIM), PLM, or related enterprise information management platforms.
- Experience supporting customers in industries such as oil & gas, energy, power generation, manufacturing, mining, utilities, transportation, pharmaceuticals, or other regulated industries.
- Direct experience modernizing on-premise enterprise software and successfully transitioning customers to cloud-based solutions.
- Experience with enterprise integrations, APIs, identity management, workflow automation, and data interoperability strategies.
- Familiarity with digital twin initiatives, engineering data management, AI-powered document intelligence, search technologies, and knowledge management solutions.
- MBA or advanced degree preferred.