Product Leadership, Value Pillar

About the role

Lead and scale Faire’s core value programs — including Faire Source (Fulfilled by Faire), Faire Pay, Insider, and the operational systems that power shipping, risk, and retailer enablement — into durable growth engines that make wholesale buying on Faire simpler, more economical, and more compelling than any alternative.

As the Value Pillar Lead, you will own the product strategy and economic performance of this portfolio — operating with the judgment and discipline of a business line owner while remaining deeply grounded in product craft. You will balance customer experience, adoption, margin, capital efficiency, operational reliability, and risk, ensuring that each program scales with economic discipline and long-term durability.

Qualifications

• Exceptional product instincts – A world-class product thinker who consistently designs simple, compelling experiences that change customer behavior. Holds a high bar for quality, clarity, and usability in high-impact flows, demonstrates strong creative judgment, and makes sharp trade-offs between completeness, simplicity, and speed.
• Leadership – Leads through constant change and ambiguity, keeping teams highly motivated through ups and downs. Strikes the right balance between shielding the team and creating accountability for success.
• Data-driven and analytical – Can break down complex economic and operational systems into their component parts and use data and logic to accurately diagnose root causes. Demonstrates fluency in unit economics, margin drivers, and capital constraints, and uses data effectively to inform strategic decisions.
• Sought after manager, mentor, and coach – Proven track record of hiring, developing, and retaining world-class product managers and managers of product managers. Past direct reports are passionate about working with them.
• Growth mindset – Willing to accept feedback and seek ways to get better every day.
• Relentlessly resourceful – Won’t quit and is hungry to do whatever it takes to make an impact on the community. Is willing to get their hands dirty and dive into the details to help their teams overcome obstacles.
• Strategic thinking and business acumen – Makes clear, well-reasoned calls to prioritize work that creates customer value and drives business impact. Synthesizes customer, financial, and operational inputs into product strategy. Strong intuition for when to pursue incremental improvements vs. taking larger swings.
• Great collaborator – Builds strong relationships across functions, both technical and non-technical. Has a proven track record of aligning disparate parts of an organization.
• Excellent communicator – Distills complex technical and economic decisions into simple, concise language to drive decision-making.
• Kind – Demonstrates compassion and generosity towards everyone.