Product Lead - B2B Sales
Crate & Barrel · Northbrook, IL · Yesterday
Business DevelopmentFull-time
Support Product Development Initiatives
This role will collaborate closely with merchants, sourcing, planning, and sales teams to coordinate product opportunities that meet the needs of industries such as hospitality, restaurants, corporate offices, furnished rentals, trade professionals, and corporate gifting.
B2B Sales
Support Product Development
- Assist in creating and managing product briefs that translate B2B client needs into clear direction for sourcing and merchandising teams.
- Help coordinate timelines to ensure new product launches align with B2B sales opportunities and client deadlines.
Cross-Functional Collaboration
- Partner with sourcing, planning, and merchants to track progress on B2B-focused products (e.g., contract-grade furniture, corporate gifting, bundled kits).
- Communicate updates between sales and product teams to ensure alignment and transparency.
Market & Client Insights
- Gather feedback from sales, account managers, and clients on product performance and opportunities for improvement.
- Conduct research on industry trends and competitive product offerings to help identify gaps in the assortment.
Operational Support
- Affiliate in managing consolidated shipment opportunities such as “kitchen kits” and “whole home kits” designed for furnished rentals and turnkey solutions.
- Work with planning teams on product forecasts and inventory needs specific to B2B clients.
- Create and manage SKUs.
- Follow-up with vendors and ensure timely delivery of product either to consolidation point or direct to client.
Qualifications
- Strong organizational and project management skills with attention to detail.
- Ability to work effectively across multiple teams and balance competing priorities.
- Interest in commercial design trends, product development, and client-driven innovation.
- Eager to learn the dynamics of B2B product development within a design-driven retail environment.
- Drives for results and keeps a positive attitude.
- Excellent problem-solving skills and can-do attitude.
- Excellent reading and written language skills (English), good math skills.
- Excellent organizational skills, ability to multi-task and navigate through multiple systems in a fast-paced environment.
- Excellent telephone presence, interpersonal skills, and ability to communicate effectively with a diverse group of people.
- Excellent data entry, typing and computer skills.
- Thorough working knowledge of email, internet browsers, and Google platform.
Preferred Qualifications
- Bachelor’s degree in Business, Merchandising, Product Design, or related field.
- 2–4 years of experience in product management, merchandising, or related field, ideally with exposure to B2B, contract furniture, or commercial products.