Product Lead, App Ecosystem

About the Role

As the Principal Product Manager for App Ecosystem, you'll own the shared frontend platform and customer-level infrastructure that every product team at Possible builds on. Your primary mandate is to define and scale the composable app foundation, shared services, and reusable patterns that make it safe and fast for teams to ship. You'll partner with engineering to shape an AI-first developer platform that enables both human engineers and AI agents to deliver frontend changes with confidence.

You'll own the product-agnostic layer of the Possible experience: shared services like identity verification and authentication, engagement and analytics tooling (Amplitude, Braze), and the app infrastructure (build, test, deploy) that underpins everything. Your job is to ensure product teams can launch and iterate on new experiences without reinventing infrastructure or building bespoke solutions. You'll define the standards, guardrails, and reusable building blocks that accelerate delivery across the organization.

This platform work directly enables Possible's most important strategic shift: moving from a single-product company to a multi-product platform. You'll lead the transition from our current model to a product-agnostic application experience, defining how customers access and move between products. You'll build the offer management system that determines what to present to each customer and allows non-engineering configuration of offers across channels and partnerships. And you'll develop the customer value optimization strategy that governs pricing, packaging, and product deepening across the portfolio.

This role reports directly to the Director of Product, has visibility across the entire product organization, and influences nearly every customer-facing decision at Possible. It will grow as the platform grows.

Responsibilities

• Define and scale the composable app foundation, shared services, and reusable patterns that enable product teams to ship safely and quickly.
• Partner with engineering to shape an AI-first developer platform for both human engineers and AI agents.
• Own the product-agnostic layer of the Possible experience, including identity verification, authentication, engagement, and analytics tooling.
• Build the infrastructure (build, test, deploy) that underpins all product experiences.
• Lead the transition from a single-product company to a multi-product platform, defining how customers access and move between products.
• Develop the offer management system for non-engineering configuration of offers across channels and partnerships.
• Create the customer value optimization strategy for pricing, packaging, and product deepening across the portfolio.
• Define standards, guardrails, and reusable building blocks to accelerate delivery organization-wide.

Requirements

Must-Have Competencies

• Platform thinking with customer empathy: ability to balance system-building for internal teams with end-user experience.
• Technical fluency with platform and infrastructure concepts: credible partnership with engineering on architecture, tooling, and developer experience decisions.
• Strong analytical and data skills: hands-on experience with SQL, spreadsheets, and analytics tools to define segmentation, measure impact, and make data-driven decisions.
• High ambiguity tolerance and ownership drive: thrive in defining "what" and "how" from scratch with imperfect information.
• Customer value optimization experience: made product and pricing decisions that optimize for customer lifetime value across multiple products or services.

Preferred Competencies

• Experience building multi-product or marketplace frameworks, including understanding organizational, technical, and product design challenges.
• Experience with offer management, decisioning, or personalization systems, including decisioning logic, audience targeting, and offer lifecycle management.

Nice to Have

• Consumer lending or fintech experience, with familiarity in credit products, underwriting, and regulatory considerations.

Key Behaviors

• Act with Ownership: Take personal responsibility for defining the multi-product strategy, making bold architecture and customer experience decisions, and driving outcomes with focus and urgency.
• Scientific Approach: Form hypotheses, run experiments, and adapt based on data. Foster respectful debate to ensure the best ideas win.
• Mission-Driven: Obsess over customer experience and prioritize long-term customer value in every decision.

Schedule

This is a hybrid position. The team works in the downtown Seattle office three days a week (Monday, Tuesday, and Thursday).

Pay

The compensation range for this role is $202,300 to $238,000. The package includes significant stock options, a bonus plan, and comprehensive benefits.

Benefits

• Comprehensive benefits package.
• Commuter benefits.
• Excellent office space with complimentary drinks and food options.