Product Installation Engineer BBP - Extensive 90% + Travel Required

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. Our innovative systems and solutions advance the manufacturing of wafers, reticles, integrated circuits, packaging, printed circuit boards, and flat panel displays. With a strong focus on innovation, KLA invests 15% of sales back into R&D, bringing together expert teams of physicists, engineers, data scientists, and problem-solvers to tackle complex challenges.

About the Role

The KLA Services team partners with field teams and customers across all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. As a Product Installation Engineer (IE), you will be the critical first connection between our customers and their new, highly advanced equipment. This role shapes the customer’s first—and lasting—impression of KLA’s technical excellence by leading the on-time installation and qualification of complex capital equipment.

Responsibilities

• Install and qualify advanced KLA systems at customer sites globally, ensuring on-schedule completion and adherence to quality standards.
• Diagnose, troubleshoot, and resolve technical issues during installation by identifying root causes and implementing effective solutions.
• Perform setup, alignment, calibration, and verification of highly complex semiconductor capital equipment.
• Collaborate cross-functionally with KLA regions, engineering, and customer teams to verify system performance and transfer tool ownership.
• Provide clear status updates to all stakeholders throughout the installation process.
• Complete installation documentation and administrative requirements accurately and on time.
• Secure warranty sign-off on newly installed tools.

How You’ll Work

• Operate independently while following documented procedures, exercising sound technical judgment within defined guidelines.
• Work under guidance from managers and senior IEs, with increasing autonomy as experience grows.
• Engage effectively in cross-cultural and cross-functional environments.
• Extensive travel domestically and internationally to support customer installations worldwide.
• Work schedule: 6 days/week, 10 hours/day.

Requirements

• Strong knowledge of electronics, optics, mechanical, electro-mechanical, and electro-optical systems.
• Experience with high-vacuum systems strongly preferred.
• Comfort working with computer systems, operating systems, and networking (Windows, Unix, or similar environments).
• Proficiency in Microsoft Office applications.
• Excellent analytical, problem-solving, and troubleshooting abilities.
• Strong verbal, written, and interpersonal communication skills.
• Highly self-motivated, organized, and detail-oriented.
• Able to work effectively across cultures, functions, and geographies.

Qualifications

• ASET minimum degree or equivalent work experience in supporting complex capital equipment for the semiconductor industry is required.

Pay

Base pay range: $27.46 - $46.69 per hour.

Benefits

KLA’s total rewards package may include:

• Performance incentive programs.
• Medical, dental, vision, life, and other voluntary benefits.
• 401(K) with company matching.
• Employee stock purchase program (ESPP).
• Student debt assistance and tuition reimbursement program.
• Development and career growth opportunities and programs.
• Financial planning benefits.
• Wellness benefits, including an employee assistance program (EAP).
• Paid time off and paid company holidays.
• Family care and bonding leave.

Interns are eligible for some of the benefits listed.