Product Growth Delivery Manager, SMB Direct

Job Summary

The Product Delivery Manager – Growth & Sales Enablement is responsible for supporting sales program execution and product growth initiatives that drive front book acquisition across the SMB Direct portfolio. This role serves as a critical link between product strategy and field execution—ensuring sales teams are equipped with the training, tools, and messaging needed to successfully acquire new merchants and grow pipeline.

Responsibilities

• Drive Front Book Acquisition Growth (SMB Direct)
• Support product growth strategies that directly impact new merchant acquisition (front book)
• Execute programs that increase penetration of strategic products across the SMB Direct channel
• Partner with Sales, Product, and Operations to align on growth priorities and pipeline acceleration
• Support the rollout and execution of sales programs, campaigns, and blitz initiatives designed to generate new business
• Develop and deliver sales training to improve lead conversion, pipeline management, and close rates
• Ensure sellers are enabled with clear guidance on how to drive front book growth through key motions and tools
• Translate product strategy into field-ready enablement to support adoption and sales execution
• Support go-to-market efforts for new and existing products, ensuring alignment to acquisition goals
• Create positioning and value propositions that resonate with SMB prospects and drive conversion
• Deliver clear, consistent communications to the field to support sales programs, product initiatives, and growth priorities
• Simplify complex product and program updates into actionable, sales-friendly messaging
• Reinforce key behaviors and priorities that drive new business acquisition
• Track performance of sales programs and product initiatives tied to front book growth
• Identify gaps in execution, training, or messaging and implement improvements
• Gather field feedback to continuously refine enablement strategies and program effectiveness

Requirements

• 5+ years of experience in sales enablement, product delivery, product growth, or sales program execution
• Strong understanding of SMB sales environments and new business acquisition dynamics
• Experience supporting sales campaigns, pipeline development, and conversion improvement
• Excellent communication and training skills with a focus on field adoption
• Ability to operate cross-functionally across Sales, Product, Commercialization, Marketing, Operations, and other operational teams

What You Need To Have

• Valid and unrestricted U.S. work authorization
• Strong communication and training skills
• Experience in sales enablement, product delivery, product growth, or sales program execution
• Understanding of SMB sales environments and new business acquisition dynamics
• Ability to operate cross-functionally across Sales, Product, Commercialization, Marketing, Operations, and other operational teams

Benefits

• Commissions eligible

Pay

$72,000.00 - $105,500.00 per year. These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ.

Schedule

N/A

Qualifications

N/A

Skills

• Strong understanding of SMB sales environments and new business acquisition dynamics
• Experience supporting sales campaigns, pipeline development, and conversion improvement
• Excellent communication and training skills with a focus on field adoption
• Ability to operate cross-functionally across Sales, Product, Commercialization, Marketing, Operations, and other operational teams

Benefits

• Commissions eligible

Pay

$72,000.00 - $105,500.00 per year. These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ.

Schedule

N/A

Qualifications

N/A