Senior Product Manager, SMB Growth

About the role

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. We are looking for a commercially driven, customer-obsessed Senior Product Manager to redefine TeamViewer’s SMB business across our portfolio. You will own the strategy and deliver sustainable growth across free users, first-time buyers, and growing teams; this means connecting product experience, pricing, packaging, lifecycle engagement, and sales-assisted motions into one journey. Your north star: help more small businesses discover value quickly, stay successful with TeamViewer, and grow with us over time.

Work location for this position is Austin, TX.

Responsibilities

• Define and execute the SMB product growth strategy across acquisition, conversion, retention, and expansion.
• Optimize self-service experiences, including free, trial, and entry-level offerings.
• Own the product roadmap, prioritizing opportunities using customer insights, analytics, and business impact.
• Partner with Sales and go-to-market teams to drive product-led and sales-assisted growth.
• Validate and launch new SMB product opportunities from concept through scale.
• Lead cross-functional execution and champion SMB customer needs across the business.

Requirements

• Product management experience in B2B SaaS, PLG, subscriptions, e-commerce, or similar digital businesses.
• Proven success improving growth metrics such as activation, conversion, retention, and monetization.
• Strong analytical skills, including experience with pricing, funnels, experimentation, and customer insights.
• Experience building self-service customer journeys and supporting revenue growth initiatives.
• Track record of launching new products or features from discovery through execution.
• Excellent stakeholder management, communication, and leadership skills.

Benefits

• Competitive compensation and bonuses
• Flexible PTO and paid holidays
• 401(k) with employer matching
• Comprehensive health insurance package including 100% employer-paid medical coverage
• Up to 12 weeks of Parental Leave
• Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
• Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
• Open door policy and business casual dress code