Product Engineering: Product Manager

Work you’ll do

• Product Accountability
• Product Accountability
• Product Accountability
• Product Accountability
• Vision and Strategy
• Vision and Strategy
• Vision and Strategy
• Market and User Engagement
• Market and User Engagement
• Collaboration and Teamwork
• Continuous Improvement

Qualifications

• Required:
• Bachelor’s degree in business, Marketing, Engineering, or a related field.
• 6+ years of proven experience in lean product management or related roles.
• 3+ years of proven experience in ServiceNow with a focus on modules such as Application Portfolio Management (APM), Customer Service Management (CSM), IT Service Management (ITSM), HR Service Delivery (HRSD), and the overall NOW Platform.
• 3+ years of enterprise scale experience across multiple business areas.
• Limited immigration sponsorship may be available
• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to mentor and provide clear guidance to others
• Preferred:
• MBA or related advanced degree
• Demonstrated experience in modern product craft of delivering the right thing, in the right way, at the right time. Significant experience in lean product management craft and domain (tools, methods, and practices). Seen as a leader in this space.
• Demonstrated experience leveraging AI to increase product management effectiveness (e.g., accelerating discovery synthesis, writing/communication) with responsible-use judgment.
• Experience building or evolving AI-enabled applications
• Proven accountability for value, viability and P&L objectives for a product and for an empowered product team.
• ServiceNow Certified System Administrator (CSA)
• Clear and effective communication with team members, stakeholders, and customers. Excellent communication and collaboration abilities.
• Ability to lead and inspire cross-functional teams, fostering collaboration and collective movement toward product goals. Ability to influence at all organizational levels through inclusion and leadership.
• Deep understanding of customer needs and engagement patterns, driving teams to deliver solutions that customers love and that work for the business. Expertise in applying customer-centric methods and practices.
• Ability to develop and execute a strategic vision for the product, aligning it with broader business objectives.
• Exceptional analytical and problem-solving skills.
• Detail-oriented, organized, and visionary.
• Learning-forward, experimental, and value-oriented mindset.
• Ability to navigate complexity and uncertainty.
• Quick to reach expert-level knowledge within the product domain being served.

Pay

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,100 to $232,300.