Product Engineer, User Journey

About Project Healthy Minds

Project Healthy Minds is a mental health nonprofit that operates like a tech startup. They are pioneering a groundbreaking model: leveraging technology to tackle one of the most pressing social issues of our time—the escalating mental health crisis. Their vision is to make accessing mental health services as seamless as booking a flight or dining out. To achieve this, they are developing the world's first digital marketplace for mental health services tailored to individual needs. Project Healthy Minds collaborates with influential figures from various sectors, including business leaders, tech entrepreneurs, clinicians, scientists, and more, to address complex challenges through interdisciplinary approaches. Learn more at projecthealthyminds.com and follow their journey on social media at @projecthealthyminds.

About The Role

The Product Engineer, User Journey is responsible for the frontend experience and analytics implementation at Project Healthy Minds. This role involves shipping features that enhance how users find and connect with mental health services, and measuring the effectiveness of these features.

• Own and evolve the frontend user experience across the PHM marketplace
• Implement and maintain analytics instrumentation using Segment and GTM
• Ship features end-to-end: from understanding the problem to building the solution and measuring impact
• Partner with Product and Design to translate user insights into technical solutions
• Use AI tools (e.g. Claude Code) to accelerate development and iteration
• Identify opportunities for improvement based on user testing and passive analytics data
• Contribute to the "logged in" experience as we expand authenticated features

What You'll Bring:

• Production experience with TypeScript and Next.js
• Familiarity with NestJS or similar Node.js backend frameworks
• Full-stack capability with a frontend focus—comfortable across the stack but passionate about the user experience
• Experience with analytics tooling (Segment, Posthog, GTM)
• Demonstrated adoption of AI-assisted development (Claude Code, Cursor, etc.)
• A product mindset: asking "why are we building this?" before diving in
• A belief in our mission: connecting millions of Americans to mental health services that actually work for them

Why This Is a Unique Opportunity:

• A world-class Board, Clinical Advisory Committee, supporters, and collaborators
• A big, bold vision with backing
• A multi-year track record of strong YoY growth, funded by philanthropy and earned revenue
• A startup mindset, social mission ethos
• Ownership of the user experience end-to-end
• Mentorship opportunities from a world-class network of founding leaders, Advisors, and Board members
• Learning & Development opportunities, including free MasterClass subscriptions
• Opportunity to attend inspiring experiences and events with thought leaders, business executives, and iconic speakers across a range of industries

What We Offer:

• Competitive compensation
• Competitive medical, dental, and vision benefits
• Paid holidays and generous PTO
• Life insurance
• Short-term and long-term disability
• Spring Health mental healthcare
• Commuter benefits
• Perks at Work
• Experience joining a dynamic start-up environment that is re-writing the playbook for social change in the mental health tech space

The annual salary for this role is $155,000-$195,000, commensurate with experience and fit.

EEO Guidelines: Project Healthy Minds is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.

Covid Guidelines: The health and safety of our Project Healthy Minds community is the highest priority. As such, Project Healthy Minds is requiring all newly hired staff members to be fully vaccinated and boosted with an FDA authorized and/or approved COVID-19 vaccine as a condition of employment. Requests for reasonable accommodations for medical, religious, or other reasons will be considered in accordance with applicable "Fair Chance" laws. Due to the high volume of applications received, only those selected for an interview will be contacted. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.