Product Engineer, Care Delivery

About the role

We are looking for a Product Engineer, Care Delivery to help design and build the next generation of operational and AI-powered tools that support care delivery across our clinics.

Responsibilities

• Partner closely with care teams, operational leaders, and product managers to understand workflows and identify opportunities for improvement
• Design, build, and deploy high-quality applications and workflow tooling that support clinic operations and care delivery
• Leverage internal platform capabilities, data assets, APIs, and AI infrastructure to rapidly prototype and productionize new solutions
• Build user-facing experiences that are intuitive, reliable, and deeply integrated into clinical workflows
• Develop AI-enhanced operational tools that reduce administrative burden and improve care team effectiveness
• Translate ambiguous operational challenges into scalable technical solutions
• Iterate quickly based on user feedback and operational outcomes
• Collaborate with Data and AI Platform teams to shape reusable platform primitives and workflow capabilities
• Contribute to the evolution of our internal tooling ecosystem and operational technology strategy
• Help establish best practices for rapidly building and deploying workflow applications in a healthcare environment

About you

• You are a high-agency builder who enjoys owning problems end-to-end
• You are energized by working closely with users and embedding deeply within operational workflows
• You have strong product intuition and care about building polished, usable software
• You thrive in fast-paced startup environments with evolving priorities and ambiguity
• You are comfortable balancing speed, pragmatism, and technical quality
• You enjoy collaborating across technical and non-technical teams
• You are excited about applying AI capabilities to real-world operational challenges
• You care about building systems that meaningfully improve how healthcare is delivered

Additional qualifications

• 3+ years of experience building customer-facing or operational software applications
• Background in software engineering, computer science, or a related technical field
• Experience building full-stack applications or workflow tooling in modern development environments
• Familiarity with APIs, data platforms and models, and integrating across multiple systems
• Ability to independently design and implement technical solutions with limited oversight
• Strong written and verbal communication skills
• Experience working in high-growth or fast-moving environments preferred
• Experience in healthcare, care delivery, or other operationally intensive service industries is a plus
• Familiarity with AI-enabled applications, LLM workflows, or agentic systems is a plus