Product Educator

About Murj

Murj was founded in 2014 to solve a problem witnessed first-hand by Founder and CEO Todd, who worked with cardiology practices as an implantable cardiac device sales representative for Medtronic. He observed clinicians struggling to manage sophisticated devices using outdated tools and, drawing from his product management experience at Apple, envisioned a better way to care for patients with implantable devices. Murj is an enterprise SaaS company that reimagines cardiac device management through thoughtful design, a passion for quality, and a commitment to customer satisfaction. Today, Murj delivers intuitive, elegant, and imaginative technology solutions that improve the lives of cardiac care professionals and their patients.

Murj is ideal for those seeking a fast-paced, ever-changing environment surrounded by a supportive team that values innovation, professionalism, humility, and camaraderie. Employees are treated like family, with a focus on individual and collective success. The company fosters evolution and promotion from within, offering opportunities for progression, creativity, and ownership.

Benefits

• Full medical, dental, and vision insurance from day one
• Open vacation policy
• More than 10 annual company holidays
• Competitive compensation and equity participation
• 401(k) eligibility after 3 months of service

How We Work

Murj thrives in a high-performance culture where team members exceed expectations and take ownership beyond their roles. Employees should be comfortable working independently, taking initiative, and proactively addressing needs. Collaboration, shared purpose, and bold ideas are central to the company’s success. Murj encourages tough questions and supports innovation through teamwork.

About The Role

Murj seeks a Product Educator with direct experience in AI-enabled solutions to join its fast-growing SaaS company. The Product Education team operates with a dynamic and innovative approach, fostering cross-functional collaboration and agility. This role empowers users (both Murj employees and customers) to fully utilize Murj’s product and its expansive feature set. The ideal candidate will have a deep understanding of SaaS education and training, as well as the cardiovascular healthcare landscape, and must be comfortable identifying priorities and working autonomously.

Responsibilities

• Assist users with Product Education deliverables
• Manage product release education needs, including:
  • Collaborating with cross-functional Product and Engineering stakeholders
  • Drafting release education deliverables
  • Approaching sensitive release timelines with agility
• Contribute to Murj’s publication cycle, including deliverable review and feedback
• Address high-priority requests from cross-functional partners
• Curate modern integrated learning ecosystem deliverables using established best practices, efficiencies, approved content curation tools, and AI

Requirements

• Ability to operate in a fast-paced software environment
• Values collaboration, teamwork, and constructive feedback
• Agile problem-solver skilled at reorienting priorities with shifting needs
• Aptitude for learning new software applications and utilizing AI
• Professional manner in dealing with a large customer base
• Strong attention to detail
• Ability to independently and professionally manage project requirements
• Excellent written and verbal communication skills

Qualifications

• Bachelor’s degree required or equivalent experience in writing, education, or related fields
• Experience curating customer learning deliverables
• Experience working in a SaaS or healthcare technology environment

Nice to Haves

• Learning management system experience
• Experience curating deliverables such as images, videos, simulations, and training courses
• Proficiency in project management tools and software
• Proficiency with Adobe Creative Suite products
• Deep understanding of the cardiac implantable electronic device space or other cardiovascular verticals
• Deep understanding of the Murj platform and underlying data structures

What Success Looks Like (First 90 Days)

• Independently assist users with Product Education deliverables
• Develop a strong understanding of the Murj platform and its expansive feature set
• Steward product release cycles by leveraging project management tools and driving cross-functional alignment
• Become a core contributor to Murj’s publication cycle, including drafting, reviewing, and providing feedback on deliverables

Schedule

This is a remote-friendly position. Candidates must be available during core hours (8:00 a.m. to 5:00 p.m. local time) to support internal teams and clinical partners. Occasional evening hours—generally starting around 10:00 p.m. ET—may be required to assist with product releases.

Travel expectations: 1-10% (minimal to no travel; may include a few meetings or events).