Product Director, Head of Hardware-Payments-Executive Director

Job Responsibilities

Oversees the product roadmap, vision, development, execution, risk management, and business growth targets for our portfolio of OEM, ODM and proprietary hardware fleet.

Leads the entire hardware product life cycle through planning, execution, and future retirement by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth.

Coaches and mentors, the hardware team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery.

Negotiate with global manufacturers, suppliers, and tech partners to optimize costs, reduce manufacturing delays, and ensure hardware quality.

Communicate technical information to non-technical stakeholders, including project status, technical risks, and design decisions.

Required Qualifications, Capabilities, And Skills

• 10+ years of experience or equivalent managing or launching physical electronic devices, consumer electronics, or Point of Sale (POS)
• Extensive knowledge of the product development life cycle, technical design, and data analytics and supply chain for successfully deploying payment devices at scale
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Proven ability to work directly with hardware, firmware and 3PL vendors, as well as clients, sales, relationship managers and other client facing teams
• Experience driving change within organizations and managing stakeholders across multiple functions

Preferred Qualifications, Capabilities, And Skills

• Recognized thought leader within the hardware field, particularly payments hardware that serves multiple use cases
• Deep understanding of the payments ecosystem, including acquiring, payment gateways, card brand rules, and terminal software
• Global experience working in multiple markets and deploying hardware solutions in markets outside the US and Canada
• Experience building solutions that serve the needs of food and beverage, sports and entertainment and retail businesses
• Strong knowledge of hardware design principles, including circuit design, PCB design, and system integration