Product Design Principal - Emerging Products

About the role

Join our Enterprise Digital team as a strategic collaborator focused on innovative digital experiences that enhance quality of life and drive business value. You'll work at the intersection of innovation, product strategy, and design systems, shaping new offerings while ensuring they are scalable, cohesive, and built on a strong system platform.

Responsibilities

• Identify emerging digital experience opportunities that support business growth and customer value
• Explore new interaction models (e.g., AI, adaptive experiences, personalization)
• Define experience strategy
• Partner with Research and Content Strategy to create a cohesive, end-to-end experience vision
• Elevate design quality and delivery
• Operate with a startup mindset
• Cross-functional leadership
• Ensure adherence to design system standards, accessibility requirements, and quality benchmarks
• Continuous discovery and measurement

Requirements

• 12+ years in UX, Product Design, or Interaction Design
• Experience leading the translation of new technology into customer value
• Portfolio demonstrating strategic design leadership and measurable impact in ecommerce or complex transactional environments
• Strong understanding of performance metrics and data-informed design
• Proven ability to deliver within business, technical, and regulatory constraints
• Demonstrated success leading design for complex systems and multi-step user flows
• Mastery of Figma and modern design tools

Preferred Qualifications

• Master’s Degree in a relevant design discipline (HCI, Interaction Design, UX Design) or equivalent experience
• Familiarity with Medicare or healthcare insurance products
• Experience designing inclusive, accessible experiences—especially for older adults
• Experience with usability testing platforms and experimentation frameworks
• Experience with AI-driven experiences, and conversational UI

Work at Home Requirements

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary.

Travel

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

$138,900 - $191,000 per year

Description Of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.