Product Design Manager- Core Card Experiences

About the role

We’re seeking a Product Design Lead to play a pivotal role on the Core Card Experiences team, shaping the tools millions of cardholders rely on to manage and grow their accounts. As a Manager-level IC, you will own design strategy and delivery for multiple complex projects, coach junior designers, influence product roadmaps, and invest in design team culture and processes. This role is a great fit for someone who excels at moving from big-picture thinking to execution, champions a high bar for experience quality, and thrives in cross-disciplinary collaboration.

Card is the largest revenue source for Capital One. In this role, you will oversee the customer and associate-facing experiences that help make our biggest business thrive by helping people understand key concepts around credit, how to use it wisely, and how to build a better financial future.

Responsibilities

• Combine craft expertise and leadership skills with an understanding of customers and the business to co-create innovative solutions to complex problems and influence product strategy.
• Demonstrate a high degree of skill in product design, leveraging interaction, visual, and service design; inform the use of appropriate tools, platforms, frameworks, and design systems; create artifacts such as journey maps, blueprints, high-fidelity designs, and prototypes.
• Lead design projects, direct and delegate work for junior team members, and build strong partnerships with cross-functional stakeholders while mentoring and maturing the overall product design practice.
• Navigate the needs of partners and stakeholders, leveraging critical-thinking skills that factor in data, research insights, scalability, and tech constraints to ensure customer-centered and inclusive design solutions.
• Apply insights on customers, competitors, and market trends to business challenges, shaping a shared point of view for your team, partners, and stakeholders.
• Demonstrate a solid understanding of tech, data capabilities, and emerging technologies to inform work and help cross-functional teams navigate technical limitations.
• Foster collaboration across lines of business and the organization, incorporating cross-functional perspectives to bridge gaps in information and drive product strategy.
• Present work across levels and job functions using a human-centered approach that integrates design frameworks, data, and research insights to articulate a compelling point of view influencing strategic decision-making.

Qualifications

Basic Qualifications

• At least 5 years of experience in a Product Design role
• At least 5 years of experience in design and prototyping tools such as Figma

Preferred Qualifications

• At least 6 years of experience in a Product Design role
• At least 6 years of experience in design and prototyping tools such as Figma
• Experience working with and contributing to an established design system
• Experience collaborating with product, tech, and business partners
• Experience leading design projects or teams
• Experience working in heavily regulated, data-heavy problem spaces

Pay

The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based on the agreed-upon number of hours to be regularly worked.

• McLean, VA: $164,800 - $188,100 for Manager, Design
• New York, NY: $179,700 - $205,100 for Manager, Design
• Richmond, VA: $149,800 - $171,000 for Manager, Design

Candidates hired to work in other locations will be subject to the pay range associated with that location. This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI).

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.