Product Design Manager- Core Card Experiences

About the role

We’re seeking a Product Design Lead to play a pivotal role on the Core Card Experiences team, shaping the tools millions of cardholders rely on to manage and grow their accounts. As a Manager-level IC, you will own design strategy and delivery for multiple complex projects, coach junior designers, influence product roadmaps, and invest in design team culture and processes. This role is a great fit for someone who excels at moving from big-picture thinking to execution, champions a high bar for experience quality, and thrives in cross-disciplinary collaboration.

Card is the largest revenue source for Capital One. In this role, you will oversee the customer and associate-facing experiences that help make our biggest business thrive by helping people understand key concepts around credit, how to use it wisely, and how to use it to build a better financial future.

Responsibilities

• Combine craft expertise and leadership skills with an understanding of customers and the business to co-create innovative solutions to complex problems and influence product strategy.
• Demonstrate a high degree of skill in product design, leveraging interaction, visual, and service design; collaborate with cross-functional partners to inform the use of appropriate tools, platforms, frameworks, and design systems; create artifacts such as journey maps, blueprints, high-fidelity designs, and prototypes.
• Lead design projects, direct and delegate work for junior team members, and build strong partnerships with cross-functional stakeholders while mentoring and maturing the overall product design practice at Capital One.
• Navigate the needs of partners and stakeholders, leveraging critical-thinking skills that factor in data, research insights, scalability, and tech constraints, while ensuring a focus on customer-centered and inclusive design solutions.
• Apply relevant insights on customers, competitors, and broader market trends to business challenges that shape a shared point of view for your team, partners, and stakeholders.
• Demonstrate a solid understanding of tech, data capabilities, and emerging technologies to inform your work and help your cross-functional team navigate technical limitations in service of impactful solutions.
• Foster collaboration and share solutions across lines of business and the organization, incorporating cross-functional perspectives to bridge gaps in information and drive product strategy.
• Present work across levels and job functions using a human-centered approach that integrates design frameworks, data, and research insights to articulate a compelling point of view that influences strategic decision-making.

Requirements

Basic Qualifications

• At least 5 years of experience in a Product Design role
• At least 5 years of experience in design and prototyping tools such as Figma

Preferred Qualifications

• At least 6 years of experience in a Product Design role
• At least 6 years of experience in design and prototyping tools such as Figma
• Experience working with and contributing to an established design system
• Experience collaborating with product, tech, and business partners
• Experience leading design projects or teams
• Experience working in heavily regulated, data-heavy problem spaces

Pay

The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based on the agreed-upon number of hours to be regularly worked.

• McLean, VA: $164,800 - $188,100 for Manager, Design
• New York, NY: $179,700 - $205,100 for Manager, Design
• Richmond, VA: $149,800 - $171,000 for Manager, Design

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Learn more at the Capital One Careers website.