Product Design Director, IT

About the role

Rippling is dedicated to freeing smart people to work on hard problems, particularly in IT, where it can be challenging to manage the entire employee lifecycle efficiently. Our mission is to bring together all of the workforce systems that are typically scattered across a company, such as payroll, expenses, benefits, and IT resources.

Responsibilities

• Set the vision and quality bar for Rippling’s IT management platform, ensuring it is powerful for IT leaders and intuitive for every employee.
• Unify fragmented workflows, including identity, access, device management, inventory, security, and compliance, into a cohesive product with consistent patterns, policies, and reporting.
• Rethink IT workflows for an AI-first world, designing where the system should explain, recommend, automate, or ask for human judgment.
• Make the fundamentals effortless, so everyday tasks like provisioning access, shipping devices, enforcing MFA, managing role changes, and offboarding employees feel automatic rather than administrative.
• Mentor and grow a world-class design team, fostering a strong critique culture, sharpening judgment, and helping designers excel.
• Partner closely with Product, Engineering, Research, and customers to transform complex needs into clear priorities, make fast decisions, and achieve measurable business impact.

Requirements

• 8+ years of product design experience, including 5+ years managing and leading design teams.
• A track record of bringing relentless customer focus to high-impact projects and driving strategic business outcomes through design.
• Strong systems thinking, with experience leading the design of integrated suites or ecosystems.
• A strong personal practice using AI tooling to accelerate design thinking, clarify requirements, explore product directions, and improve the quality of your work.
• Excellent written and verbal communication skills, with the ability to build alignment and influence stakeholders from individual contributors to executives.
• Deep collaboration experience with Product, Engineering, and cross-functional partners to drive both strategy and execution.
• Proven success hiring, leading, and scaling design teams at both startups and established companies.
• A history of developing designers and helping them grow to do the best work of their careers.

Qualifications

We value diverse perspectives and encourage applications from candidates who don't necessarily meet all of these requirements. If you believe your skills and experience align with our needs, we would love to hear from you.

Skills

• Skills transfer in unexpected ways, and diverse perspectives often lead to the most innovative solutions.

Benefits

Rippling is committed to providing a supportive and inclusive workplace. We offer a range of benefits to support our employees' well-being, including:

• Competitive salary and benefits package
• Equity compensation
• Flexible work arrangements, including remote work options
• Employee resource groups and diversity initiatives
• Professional development opportunities
• Health and wellness programs

Pay

The salary for US-based employees will be aligned with one of the ranges below based on location. See which tier applies to your location here.

Schedule

This role is currently available as a Hybrid position, allowing employees to work from either the office or remotely, with at least three days a week in the office.