Director, Product Design
Chewy · Bellevue, WA · 2 wk ago
Marketing$205k–$300k/yrFull-time
What You’ll Do
- Lead and inspire multiple teams of product designers delivering high-quality, user-centered experiences
- Define and drive a long-term design vision and strategy focused on delivering Connected Care
- Influence and shape multi-year product roadmaps
- Drive innovation through bold, customer-centric thinking
- Create cohesive, scalable experiences across platforms and devices to deliver business growth
- Ensure UX excellence, accessibility, and consistency for health and the Chewy ecosystem
- Partner cross-functionally with product, engineering, research, and business leaders
- Establish and evolve design processes and operational excellence
- Build, mentor, and retain a high-performing design team
What You’ll Need
- Bachelor’s degree in design, HCI, or related field (or equivalent experience)
- 15+ years of experience in UX/Product Design
- 10+ years of experience leading design teams including managers
- Experience in high-growth, complex product environments
- Proven ability to lead across multiple products or programs
- Track record of driving operational excellence and building scalable processes
- Expertise in user interface design, information architecture, interaction design, and user-centered design methodologies
- Ability to translate data (qualitative + quantitative) into strategic design decisions
- Strong cross-functional collaboration and influence skills
- Excellent communication and storytelling abilities across all levels of the organization
- High judgment, strong analytical thinking, and decision-making skills
- Ability to bring ideas to life through clear, tangible design concepts
Preferred Qualifications (Bonus)
- Experience designing complex workflows for customers and expert users
- Experience delivering multi-channel experiences (web, mobile, in-clinic/POS, etc.)
- Background in consumer experiences for healthcare or other regulated industries
- Ability to balance speed, quality, and multiple priorities effectively
- Hands-on perspective with the ability to dive deep