Product Data Specialist

At LG Electronics, we are committed to creating innovative solutions for a better life. With a rich history spanning over six decades and a global presence in over 290 locations, our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," emphasizes high ethical standards and transparent operations.

About the role

The Opportunity: Located in Alpharetta, GA, this role supports the RAG (Retrieval-Augmented Generation) database by ensuring documents are properly indexed, retrievable, and aligned with user queries. You will manage and organize documents in the database, including submittals, owner manuals, engineering manuals, installation manuals, service manuals, and other relevant technical documents. Your responsibilities include reviewing new documents, classifying them into appropriate categories, and ensuring proper metadata and tagging for efficient retrieval. You will also maintain data quality by updating, correcting, or removing outdated or inaccurate content in the database. Additionally, you will monitor customer feedback and usage patterns to identify gaps or improvement areas in the database content and collaborate with technical and support teams to validate document accuracy and relevance. Finally, you will participate in periodic data quality audits and database optimization reviews, documenting processes, changes, and best practices for ongoing database management and continuous improvement.

Qualifications

• Bachelor’s degree in a relevant field (e.g., Information Management, Engineering, Computer Science, or related discipline), or equivalent education and/or experience.
• Basic understanding of data management principles, including data accuracy, consistency, and organization.
• Familiarity with Product Information Management (PIM) or Digital Asset Management (DAM) systems (hands-on experience a plus, not required).
• Basic experience with databases or structured data, such as using Excel, Google Sheets, or simple database tools.
• Strong attention to detail and ability to follow detailed instructions.
• Effective written and verbal communication skills, with the ability to collaborate in a team environment.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook).
• Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.

Benefits

• Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
• Performance-based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance.