Product Content & Compliance Coordinator

Maxwood Furniture is a rapidly growing furniture company with an expanding portfolio of brands including Max & Lily, Plank + Beam, and Maxtrix. Since launching over two decades ago, we've built multiple sales channels across DTC websites and third-party marketplaces. We're passionate about designing inspiring, on-trend furniture that brings customers' home décor dreams to life. We are seeking a new member to join our Design/Innovation team. Are you ready to be part of something amazing? Role Overview The Product Content & Compliance Coordinator serves as a key operational bridge between product content and product compliance, reducing launch delays, minimizing documentation errors, and ensuring teams have the information they need to support customers, meet compliance requirements, and scale efficiently. This role serves as the central point of collection, review, and management of the digital information, testing requirements and requests, and product documentation supporting the furniture Maxwood sells. This person will serve as a coordination point across Compliance, Product Development, Product Visualization, Purchasing, Inventory Management, Quality, suppliers, testing laboratories, and external partners located in the US and Asia. Responsibilities Collect, organize, review, and maintain product content, digital information, testing documentation, and related product recordsCoordinate product testing requests and supporting documentation with internal teams, suppliers, testing laboratories, and external partnersTrack testing requirements, submissions, timelines, results, and outstanding documentation to help keep product launches and compliance activities on scheduleCommunicate status updates on content readiness, testing progress, documentation revisions, replacement parts setup, and open compliance itemsReview incoming product information and documentation for completeness and accuracy, following up on missing, inconsistent, or outdated informationMaintain organized, accessible product and compliance documentation so internal teams can quickly locate current informationCoordinate updates and revisions to product information and documentation as products move through development, testing, launch, and ongoing maintenanceSupport the setup and maintenance of replacement-parts information and related product documentationIdentify information gaps, assign or confirm next steps with responsible stakeholders, and follow issues through resolutionTrack open items and deadlines across internal and external stakeholders, escalating delays or unresolved issues that may affect content readiness, testing, or complianceRespond to routine requests for product documentation and information from internal teams and external partnersSupport continuous improvement of workflows, systems, documentation standards, and reporting processes Requirements Strong organizational skills with the ability to manage multiple requests, deadlines, and follow-up items at the same timeHigh attention to detail and accuracy when reviewing, entering, and maintaining product information and documentationStrong written and verbal communication skills with the ability to coordinate across multiple internal teams and external partnersComfortable following established processes, tracking open items, and following through until issues are resolvedAbility to identify missing or inconsistent information and proactively follow up with the appropriate stakeholdersComfortable working with spreadsheets, shared documents, digital files, and business systemsAbility to work effectively in a fast-paced, cross-functional environment where priorities and timelines may shift Preferred Qualifications Previous experience in a coordinator, product data, product content, compliance, quality, purchasing, or similar operational support roleExperience maintaining product information, technical documentation, testing records, or other detail-heavy business dataExperience coordinating with suppliers, laboratories, vendors, or other external partnersExperience working with consumer products, furniture, ecommerce, manufacturing, importing, or a related environment is a plus Benefits 401(k) with Company MatchMedical, Dental & Vision InsuranceFlexible Spending Account (FSA)Life InsuranceEmployee DiscountFlexible SchedulePaid Time Off Work Location Daniel Island, South Carolina (Charleston)On-site role