Product Consultant

About the role

Work Mode: Onsite – Kohler, WI. Contribute to advancing the Kohler Brand by assisting Kohler Design Center customers realize their kitchen and bath aspirations and influencing Kohler sales across all businesses.

Customer Experience

• Deliver exceptional customer experiences for all Kohler Design Center visitors and customers.
• Provide customers with in-depth Kohler product knowledge.
• Develop specifications based on customer needs and requirements.
• Deliver specification presentation to customer within 24 hours of customer visit.
• Develop and maintain knowledge of current design trends and convey to customers seeking design information.
• Proactively refer customers seeking professional design work to Kohler Design Services.
• Resolve customer concerns utilizing Kohler Customer Care resources where applicable.

Kohler Tour Experiences

• Deliver Kohler Co. knowledge via KDC tours with individual customers and small groups.
• Facilitate connections with the Kohler Co brand and customers by supporting tour guides and answering customer questions post tours.

Kohler Warehouse Sales

• Execute product receipt and product merchandising for Kohler Warehouse Sale events.
• Provide customer service during Kohler Warehouse Sale as assigned by Manager – Kohler Design Center.

Requirements

• High School Diploma required; four-year college degree preferred.
• Previous experience in home project sales, kitchen and bath products, and/or home products preferred.
• Strong communication and active listening skills.
• Interest or experience in interior design recommended.
• Prior Kohler product knowledge preferred.
• Flexible work availability, with weekends required.
• Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Pay

The hourly range for this position is $15.90 - $23.80. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location.

Benefits

We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation.

About Us

With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.