Product Communications Manager

About the role

The MongoDB Communications team is looking for a strategic and versatile communications professional to serve as our Product Communications Manager. This role is the connective tissue for product storytelling at MongoDB — surfacing the narratives, wins, and momentum happening across the business and turning them into external stories that build credibility with builders, customers, and the media.

Position Expectations

• Own story mining across the business: proactively surface product narratives — customer wins, feature milestones, roadmap moments, and engineering deep-dives — worth pitching to media and other external audiences

• Build and execute an executive thought leadership program for product leaders, securing bylines, speaking opportunities, and other platforms that position MongoDB's product vision and technical point of view

• Manage day-to-day media relations for product-related stories: cultivate reporter relationships, lead briefings, respond to inbound press inquiries, and pitch proactively

• Serve as the connective tissue between Comms and Product Marketing, translating product roadmaps and positioning into external-facing narratives

• Partner cross-functionally with Partner Marketing, Customer Marketing, Strategic Events, and Builder Relations to identify and integrate storytelling opportunities across the business

• Rethink the PR playbook for the AI era: know how to win with builder audiences and how to make MongoDB's story discoverable and credible in a world where builders get answers from LLMs and agents, not just search and press

• Develop and maintain messaging for product communications activities and help train company spokespeople

• Contribute to and help execute MongoDB's product-related communications strategy, including supporting the broader team's approach to campaigns, launches, and always-on programming

• Jointly manage the relationship with MongoDB's PR agency alongside the broader Communications team, ensuring high-impact execution against shared goals

• Monitor industry news, competitive activity, and media/social trends to identify proactive storytelling opportunities and inform strategy

• Set success metrics for product communications programs, track results, and report on impact to the Product Communications Lead and other stakeholders

Qualifications

• 5+ years of experience working in comms programs for leading technology companies and/or high growth global B2B systems, SaaS, enterprise software, or cloud computing provider

• Exceptional writing skills, including the ability to translate complex, technical product concepts into meaningful and compelling stories for a range of audiences

• A proven track record developing and executing multiple communications programs simultaneously, with limited guidance

• Adequate experience building or supporting executive thought leadership programs (bylines, speaking, external platforms)

• Confident leadership skills who can collaborate with a diverse set of C-level executives, leaders, and stakeholders

• Strong cross-functional collaboration skills, with experience partnering across marketing functions such as Product Marketing, Customer Marketing, Partner Marketing, etc.

• A data-informed approach to measuring and reporting on communications impact

• Comfort operating with a high degree of ambiguity and juggling shifting priorities in a fast-moving environment

• Confidence engaging with senior stakeholders, including Directors and above

Benefits

• MongoDB provides a comprehensive benefits package, including:

  • Equity

  • Participation in the employee stock purchase program

  • Flexible paid time off

  • 20 weeks fully-paid gender-neutral parental leave

  • Fertility and adoption assistance

  • 401(k) plan

  • Mental health counseling

  • Access to transgender-inclusive health insurance coverage

  • Health benefits offerings