Product Communications Manager
About the Role
The Product Communications Manager serves as a product communication steward and key support partner to Product Line Management (PLM). As an individual contributor, this role operates independently while aligning priorities, deliverables, and communication-related workstreams with direction from Product Line Management leadership.
Responsibilities
- Develop, review, and manage product communications, partner communications, and related PLM deliverables for product launches, enhancements, changes, and ongoing maintenance.
- Manage Owner’s Acknowledgement forms, including content drafting, ArcPro template development, updates, maintenance, and required revisions.
- Coordinate product-related forms and application content updates to align with approved product positioning, disclosures, and customer/advisor-facing language.
- Translate product strategy, features, rules, and positioning into accurate customer, advisor, operational, and technology-facing content in partnership with Product Line Managers.
- Assess product change impacts across communications, documentation, forms, applications, disclosures, websites, statements, systems, and partner materials.
- Track launch readiness activities, including communications, approvals, documentation updates, dependencies, and stakeholder sign-offs.
- Manage communication-related workstreams for Product Line Managers by organizing deliverables, documenting decisions, and tracking dependencies.
Product Language & Content Governance
- Maintain consistent product terminology, naming conventions, and messaging across customer, advisor, operational, technology, and partner touchpoints.
- Maintain governance reference materials for approved product names, terminology, messaging standards, and usage guidance.
- Identify inconsistent, outdated, or unclear product language and coordinate updates to improve accuracy, clarity, and usability.
Review & Approval Coordination
- Coordinate review and approval processes with Legal, Compliance, Ad Review, Red Oak, Marketing, Product Line Management, and other stakeholders to ensure communications meet business and regulatory requirements.
- Submit materials for review, track feedback and decisions, coordinate revisions, and maintain visibility into approval status and outstanding items.
- Partner with Product, Marketing, Technology, Operations, Distribution, Legal, Compliance, Ad Review, and other teams to gather requirements, resolve content questions, and support timely delivery.
Product Information & Documentation Governance
- Maintain accurate product information within ArcPro for Owner’s Acknowledgement forms and within other product management tools, ensuring alignment across customer-facing, advisor-facing, operational, and technology channels.
- Maintain documentation governance practices, reporting, inventories, tracking tools, and content records to support product lifecycle management.
Skills And Qualifications
- Bachelor’s degree or equivalent experience.
- 3+ years of experience in communications, product management, content governance, or a related business function.
- Exceptional verbal and written communication skills, with the ability to translate complex product concepts into clear customer and advisor-facing language.
- Strong attention to detail, organizational skills, and ability to manage multiple priorities and projects.
- Experience collaborating across business units and functions.
- Familiarity with Microsoft Office, SharePoint, and document management tools, with the ability to learn new systems and processes quickly.
- Commitment to confidentiality and professional communication.
Work Location
This position is based in Corebridge Financial’s Houston, TX and Woodland Hills, CA, office and is subject to our hybrid working policy, which gives colleagues the benefits of working both in an office and remotely.
Compensation
The anticipated base salary range for this position is $85,000 to $95,000 at the commencement of employment. Not all candidates will be eligible for the upper end of the salary range. The actual compensation offered will ultimately be dependent on multiple factors, which may include the candidate’s geographic location, skills, experience and other qualifications. In addition, the position is eligible for a discretionary bonus in accordance with the terms of the applicable incentive plan.
Benefits
- Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
- Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms).
- Employee Assistance Program: Confidential counseling services and resources are available to all employees.
- Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
- Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
- Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.