Product Champion - 29867
Enlighten, honored as a Top Workplace from USA Today, is a leader in big data solution development and deployment, with expertise in cloud-based services, software and systems engineering, cyber capabilities, and data science. Enlighten provides continued innovation and proactivity in meeting our customers’ greatest challenges.
Benefits
- 100% paid employee premium for healthcare, vision and dental plans.
- 10% 401k benefit.
- Generous PTO + 10 paid holidays.
- Education/training allowances.
Anticipated Salary Range: $103,467.00 - $160,000.00. The salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, Enlighten takes a variety of factors into consideration which include, but are not limited to, the role's function, internal equity and a candidate's education or training, work experience, certifications and key skills. Occasionally positions/roles may include additional non-recurrent compensation and will be addressed by the recruiter during the interview process.
Responsibilities
- Hunt for threats, report on findings, and convert tools, techniques and processes into automated capabilities for the current cyber platform.
- Collect customer Cyber Operations requirements, generate use cases, provide Cyber SME support and system training to end users.
- Establish, foster and strengthen relationships between company and targeted government customers.
- Function as the SME for Air Force operational JCRS-D capabilities and work to operationalize capabilities into the customers daily operations.
- Provide excellent technical support to users of the Air Force JCRS-D and its applications.
- Serve as the lead for gathering requirements from Air Force customers and convey them to developers by establishing development roadmaps.
- Answer user questions and troubleshoot issues related to the platform.
- Perform quality assurance checks on data that is resident on the platform.
- Evaluate and analyze new or potential data feeds to determine relevance and usability of data for customer(s).
- Leverage advanced statistical modeling to uncover hidden patterns and translate them into intuitive, customer-facing visualizations.
- Synthesize diverse data streams into coherent data products that help customers visualize their progress and identify new opportunities.
- Responsible for understanding our technology / capabilities and championing accordingly.
- Provide company leadership updates on the project status, key customer engagements and overall assessment of the government's direction and adoption of capabilities.
- Work with the Enlighten’s Customer Experience Group (CEG) to develop and implement development plans, operational roadmaps, and action plans for identified communities of interest.
- Expand future opportunities by working with existing customers. Help the Air Force project lead identify new opportunities.
- Document and maintain opportunities in the company's CEG pipeline tools.
- Develop customer relationships and maintain updated knowledge of customer plans, programs, and general market intelligence.
- Develop an external network of solution partners and providers.
- Own the customer experience success from start to finish.
- Work closely with company development and engineer teams to ensure DevSecOps pipeline delivery dates track with customer targets and timelines.
- Act as the focal point to pushing capabilities out to the customer.
- Ensure the customer is fully aware of relevant DevSecOps pipeline touchpoints to ensure acceptance of new updates, features or capabilities.
- Additional duties as assigned.
Requirements
- Security Clearance: A current TS/SCI level U.S. Government security clearance is required; U.S. citizenship required.
- 5+ years in DoD cyber, agile development, and/or big data with a B.A. in Business, a technical field, or related; 3 years relevant experience with Masters in related field; or High School Diploma or equivalent and 9 years relevant experience.
- Must have prior government or military experience with any of the following organizations: MARFORCYBER, DCSA, DISA, Army Cyber, U.S. Cyber Command, U.S. Air Force (AFCYBER), or 10TH Fleet / Navy Cyber.
- Experience directly managing complex technical projects and or programs.
- Knowledge of Defensive Cyber Operations (DCO), including threat hunting methodologies.
- Technical experience with cyber data analysis to include continuous monitoring, intelligence, and reporting.
- Ability to abstract threat hunting concepts to look at the ‘big picture’ and discover threats that aren’t captured by traditional methods (e.g. SIEMs).
- Experience in big data hunting analysis and reporting.
- Advanced experience in using cyber tools, defensive toolkits, endpoint and network sensors, SIEMs, and threat sharing platforms (e.g. MISP).
- Advanced experience with the MITRE ATT&CK framework and associated TTPs.
- Experience with SQL querying.
- Python experience as it applies to data science, i.e., pulling in data and creating models, analytics, and/or automated hunts.
- Leverages an understanding of enterprise IT infrastructure, systems monitoring, and networking to identify suspicious patterns and behaviors within the ecosystem.
- Strength working with customers to understand products and help with more adoption/buy-in.
- Strong computer skills including MS Word, MS Excel, and MS PowerPoint.
- Strong interpersonal skills and the ability to interact effectively with others. Ability to speak in a public forum.
- Excellent interviewing skills including active listening and empathy.
- Excellent organizational and attention to detail skills.
- Excellent verbal, written, analytical, and presentation skills.
- Ability to multi-task in a deadline-oriented environment.
- Demonstrated ability to work well independently with little input, and as a part of a team.
- Excellent work ethic and a high commitment to quality.
- Ability and willingness to travel up to 25%, sometimes on short notice CONUS. OCONUS travel as necessary.
- Ability to work on customer site in Langley AFB, VA 5 days a week.
Preferred Qualifications
- Prior experience interfacing, consulting and training customers is a big plus.
- CISSP, CEH or similar certification.
- DoD 8140 / 8570 compliance certifications may be required in this position as directed by the customer.
- Experience with Software Engineering, Cloud Technologies and Cyber Security.
- Technical background strong enough to determine system requirements and work closely with engineering and management to ensure accurate design and estimating would be an asset, but not required.
- Any previous BDP/JCRS-D/Data Lake experience is a huge plus.
Schedule
Work is performed 5 days a week on customer sites with travel up to 25% to support customers CONUS and OCONUS as necessary.
Pay
Anticipated Salary Range: $103,467.00 - $160,000.00.