Product Champion - 29867

Enlighten, honored as a Top Workplace from USA Today, is a leader in big data solution development and deployment, with expertise in cloud-based services, software and systems engineering, cyber capabilities, and data science. Enlighten provides continued innovation and proactivity in meeting our customers’ greatest challenges.

Benefits

• 100% paid employee premium for healthcare, vision and dental plans.
• 10% 401k benefit.
• Generous PTO + 10 paid holidays.
• Education/training allowances.

The salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, Enlighten takes a variety of factors into consideration which include, but are not limited to, the role's function, internal equity and a candidate's education or training, work experience, certifications and key skills. Occasionally positions/roles may include additional non-recurrent compensation and will be addressed by the recruiter during the interview process.

About the role

Enlighten is looking for an experienced Product Champion to directly support operations with special emphasis on U.S. Air Force. The role involves assisting cyber defense operators with leveraging Big Data Platform (BDP) capabilities, providing technical support with running queries, analytic support, and customer data analysis. The position also includes training and adoption of various analytics and applications developed for cyber operations on the government-owned JCRS-D (JCWA Common Runtime Stack for Data) platform.

Work is performed 5 days a week on customer sites at Langley AFB, VA, with travel up to 25% to support customers CONUS and OCONUS as necessary.

Responsibilities

• Hunt for threats, report on findings, and convert tools, techniques, and processes into automated capabilities for the current cyber platform.
• Collect customer Cyber Operations requirements, generate use cases, provide Cyber SME support, and deliver system training to end users.
• Establish, foster, and strengthen relationships between the company and targeted government customers.
• Serve as the SME for Air Force operational JCRS-D capabilities and work to operationalize capabilities into the customers' daily operations.
• Provide excellent technical support to users of the Air Force JCRS-D and its applications.
• Gather requirements from Air Force customers and convey them to developers by establishing development roadmaps.
• Answer user questions and troubleshoot issues related to the platform.
• Perform quality assurance checks on data resident on the platform.
• Evaluate and analyze new or potential data feeds to determine relevance and usability of data for customers.
• Leverage advanced statistical modeling to uncover hidden patterns and translate them into intuitive, customer-facing visualizations.
• Synthesize diverse data streams into coherent data products that help customers visualize their progress and identify new opportunities.
• Champion the company’s technology and capabilities.
• Provide company leadership with updates on project status, key customer engagements, and overall assessment of the government's direction and adoption of capabilities.
• Work with Enlighten’s Customer Experience Group (CEG) to develop and implement development plans, operational roadmaps, and action plans for identified communities of interest.
• Expand future opportunities by working with existing customers and help the Air Force project lead identify new opportunities.
• Document and maintain opportunities in the company's CEG pipeline tools.
• Develop customer relationships and maintain updated knowledge of customer plans, programs, and general market intelligence.
• Develop an external network of solution partners and providers.
• Own the customer experience success from start to finish.
• Work closely with company development and engineering teams to ensure DevSecOps pipeline delivery dates align with customer targets and timelines.
• Act as the focal point for pushing capabilities out to the customer.
• Ensure the customer is fully aware of relevant DevSecOps pipeline touchpoints to ensure acceptance of new updates, features, or capabilities.
• Additional duties as assigned.

Requirements

• Current TS/SCI level U.S. Government security clearance is required; U.S. citizenship required.
• 5+ years in DoD cyber, agile development, and/or big data with a B.A. in Business, a technical field, or related; 3 years relevant experience with a Master's in a related field; or High School Diploma or equivalent and 9 years relevant experience.
• Prior government or military experience with any of the following organizations: MARFORCYBER, DCSA, DISA, Army Cyber, U.S. Cyber Command, U.S. Air Force (AFCYBER), or 10TH Fleet / Navy Cyber.
• Experience directly managing complex technical projects and/or programs.
• Knowledge of Defensive Cyber Operations (DCO), including threat hunting methodologies.
• Technical experience with cyber data analysis to include continuous monitoring, intelligence, and reporting.
• Ability to abstract threat hunting concepts to look at the ‘big picture’ and discover threats not captured by traditional methods (e.g., SIEMs).
• Experience in big data hunting analysis and reporting.
• Advanced experience in using cyber tools, defensive toolkits, endpoint and network sensors, SIEMs, and threat sharing platforms (e.g., MISP).
• Advanced experience with the MITRE ATT&CK framework and associated TTPs.
• Experience with SQL querying.
• Python experience as it applies to data science, such as pulling in data and creating models, analytics, and/or automated hunts.
• Understanding of enterprise IT infrastructure, systems monitoring, and networking to identify suspicious patterns and behaviors within the ecosystem.
• Strong skills in working with customers to understand products and help with adoption/buy-in.
• Strong computer skills including MS Word, MS Excel, and MS PowerPoint.
• Strong interpersonal skills and the ability to interact effectively with others.
• Ability to speak in a public forum.
• Excellent interviewing skills including active listening and empathy.
• Excellent organizational and attention to detail skills.
• Excellent verbal, written, analytical, and presentation skills.
• Ability to multi-task in a deadline-oriented environment.
• Demonstrated ability to work well independently with little input, and as part of a team.
• Excellent work ethic and a high commitment to quality.
• Ability and willingness to travel up to 25%, sometimes on short notice CONUS. OCONUS travel as necessary.
• Ability to work on customer site at Langley AFB, VA 5 days a week.

Preferred Qualifications

• Prior experience interfacing, consulting, and training customers.
• CISSP, CEH, or similar certification.
• DoD 8140 / 8570 compliance certifications may be required in this position as directed by the customer.
• Experience with Software Engineering, Cloud Technologies, and Cyber Security.
• Technical background strong enough to determine system requirements and work closely with engineering and management to ensure accurate design and estimating.
• Previous BDP/JCRS-D/Data Lake experience.

Pay

Anticipated Salary Range: $103,467.00 - $160,000.00.

Schedule

• Work is performed 5 days a week on customer sites at Langley AFB, VA.
• Travel up to 25% to support customers CONUS and OCONUS as necessary.