Jobs · Analyst · Tennessee

Product Analyst - Source to Pay (S2P)

Unum · Chattanooga, TN · 3 days ago
Analyst$46k–$86k/yrFull-time

Benefits

  • Award-winning culture
  • Inclusion and diversity as a priority
  • Performance Based Incentive Plans
  • Competitive benefits package including:
    • Health, Vision, Dental, Short & Long-Term Disability
    • Generous PTO (including paid time to volunteer!)
    • Up to 9.5% 401(k) employer contribution
    • Mental health support
    • Career advancement opportunities
    • Student loan repayment options
    • Tuition reimbursement
  • Flexible work environments

All benefits listed above are subject to the terms of their individual Plans.

About the role

The Product Analyst S2P is the second level in a three-level career path. This position is primarily responsible for providing extensive system (automated and manual), processes, testing and project support for medium to large sized functional and/or cross-functional business area initiatives. The incumbent partners extensively with IT, other functional areas and the Program Office.

Responsibilities

Application/Technical/Process Support
  • Directs/Leads the effort to identify, research and resolve complex problems.
  • Ensures that a variety of solutions are analyzed and the appropriate solution is implemented.
  • Ensures that production systems/processes are being monitored.
  • Support the identification, analysis and documentation of complex System Change Requests that impact one or more systems or business units.
  • Ensures that appropriate level of analysis has been conducted to develop requirements.
  • Partners with other functional areas and IT to help prioritize and implement system change request.
Subject Matter Expert
  • Represents functional area on large functional/cross-functional projects which are highly complex to effectively communicate business needs.
  • Actively participates in and partners with others on requirements elicitation sessions and other phases of the system development life cycle.
  • Ensures that all the system development/enhancement work undertaken keeps the customer (end user) in mind.
  • Support the documentation for the system and/or processes the business area owns/supports is comprehensive and adequately maintained.
  • Assesses technical/process impact of making complex business changes.
Testing (System Change Request (SCR) and Projects)
  • Manage testing for medium to large initiatives, within or outside of the functional area and with IT partners, ensuring testing is comprehensive in order to have high quality and minimize defects.
  • Able to develop test timelines, test plans, test cases and management updates.
  • Ensures that testing results are analyzed thoroughly, tracked, effectively documented and has proper signoff.
  • Ability to think beyond the current system/process being tested and assesses impacts to other systems/process that integrate/touch the system/process being tested.
Business Initiatives
  • Performs project coordination, extensive situational business analysis/problem solving and/or implementation support for large sized functional/cross-functional projects which have high degree of complexity.
Partnering and Communications
  • Ensures that there is strong partnership and collaboration within and cross-functionally with other functional areas and IT.
Continuous Improvement/Process Innovation
  • Looks for ways to improve existing processes that the functional area owns/supports or one that spans multiple functional areas.
  • May train or mentors junior team members.

Requirements

  • Bachelor’s degree or equivalent work experience
  • 3–5+ years working in a Source to Pay operation, procurement or sourcing or related group supporting systems
  • Experience with Workday, LevelPath or other procurement systems preferred
  • Strong business process and systems analysis skills, including assessing downstream impacts of system/process changes with integrations
  • Ability to partner with internal customers, vendors, and cross-functional teams
  • Advanced knowledge of MS Office (Word, Excel, Power Point) preferred
  • Ability to influence, negotiate, and drive outcomes without direct authority
  • Strong ability to effectively articulate difficult, extremely complex and multi-faceted ideas and concepts through clear and concise verbal and/or written communication
  • Basic knowledge of MS Project preferred, as well as PC/Mainframe/applications experience
  • Advanced negotiation skills
  • Excellent planning, organization and time management skills
  • Has personal initiative to set goals and tasks that stretch abilities and follow through on them
  • Expands accountability beyond direct tasks
  • In addition to oneself, leads/drives others to act with an appropriate sense of urgency to achieve successful results
  • Advanced leadership skills
  • Strong, proven knowledge and work experience of Project Management methodology
  • Strong knowledge/understanding of corporate systems development methodology and broad understanding/awareness of other methodologies

Pay

Base salary range: $45,600.00–$86,200.00. Actual pay will be based on skill, geographical location and experience. Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

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