Product Analyst I
About the role
Join our E2E Customer Experience Servicing Product Team to help us deliver world-class user experiences at every customer touchpoint. This role is part of the Worldpay Product Management organization, which focuses on creating delightful experiences for both internal and external customers.
Responsibilities
- Work with other Product Managers and stakeholders to understand business problem statements and convert them into Features within the SAFe Agile Service Excellence Train
- Articulate product vision and features in a manner clearly understandable to stakeholders, end users, & development teams
- Prioritize and manage Feature backlog of Safe Agile Train based on Value data metrics
- Establish Feature acceptance criteria, accept Features and refine Features with Product Managers, Stakeholders, Train Scrum teams, end users, etc...
- Review and provide feedback on demos to ensure Product changes meet acceptance criteria
- Create PI release plans with input from stakeholders, end users, development teams & run support teams
- Monitor the development progress and provide updates to stakeholders as requested
- Apply Agile methods and processes that encourages frequent inspection and adaption
- Lead PI Planning and review meetings to communicate feedback on development achievements and share with Stakeholders and End Users
- Understand product strategy, market, industry and company goals
Requirements
Strong understanding of business analysis, planning, development and management
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g. executive, management, & individual contributors
Proficiency in problem solving and time management skills managing multiple ask, different deadlines, & continuous evolution in refinement
Proficiency to operate independently and within a multi-disciplinary team
Qualifications
Experience in product management or related field
Experience with Agile methodologies and practices
Experience with customer service and/or digital experience management
Experience with business analysis and requirements gathering
Skills
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to work collaboratively in a cross-functional team environment
Experience with project management tools and methodologies
Benefits
Flexible work arrangements
Professional development opportunities
Competitive compensation package
Health and wellness programs
Employee recognition and rewards program
Pay
Competitive salary commensurate with experience
Schedule
Full-time position
Company Information
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.