Product Performance Analyst I

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

About the role

The Postmarket Surveillance Analyst may perform two different functions within complaint handling at our St Paul, MN location:

• Complaint investigation management, including receiving and investigating reports of worldwide complaints/events on a variety of products, entering information into the complaint database, independently determining and filing appropriate medical device reports with regulatory agencies, participating on cross-functional teams, and providing information on product complaints to various teams (e.g., Regulatory, Quality Engineering).
• Performing evaluations on various types of returned complaint products (e.g., disposable and implantable products, electronic and electro-mechanical medical devices and systems), such as non-destructive and destructive testing, reviewing Device History Records, coordinating product testing/analysis with other departments and external consultants, preparing technical reports of evaluation findings, and operating/maintaining Postmarket Surveillance Laboratory equipment.

Requirements

• Four-year degree, preferably in healthcare, science, or technical fields; or a 2-year degree and 10 years of relevant experience supporting complaint handling investigations, medical device reporting, product evaluation, or related work.
• Knowledge of global regulations for medical device reporting and medical terminology is a plus.
• Strong written and oral communication skills.
• Ability to work well independently and on teams in a busy department while managing multiple ongoing tasks and investigations simultaneously.
• Good problem-solving and proficient computer skills.
• Strong verbal and written communication with the ability to effectively communicate at multiple levels in the organization.
• Ability to travel approximately 10%, including internationally.

Benefits

• Career development with an international company.
• Free medical coverage in the Health Investment Plan (HIP) PPO medical plan (employees may qualify in the next calendar year).
• Excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, Freedom 2 Save student debt program, and FreeU education benefit for an affordable bachelor’s degree.
• Recognition as a great place to work in dozens of countries, including being named one of the most admired companies by Fortune, and best place to work for diversity, working mothers, female executives, and scientists.

Pay

The base pay for this position is $50,700.00 – $101,300.00. In specific locations, the pay range may vary from the range posted.