Product Analyst

About the role

Software Guidance & Assistance, Inc. (SGA) is seeking a remote Product Analyst–Project Manager to lead and support the implementation of personal lines insurance programs across assigned states. This individual will act as a subject-matter expert and key liaison between business and technology teams, delivering strategic analysis, implementation leadership, and recommendations that advance state initiatives and corporate objectives. The role demands strong analytical, project-management, business-strategy, and communication skills, with the ability to manage multiple initiatives, translate business needs into actionable requirements, analyze trends, solve complex problems, and drive implementation from planning through execution.

Responsibilities

• Own and execute assigned state implementations for personal lines program launches.
• Serve as subject-matter expert for assigned states, workstreams, and cross-functional initiatives.
• Act as primary point of contact for state and countrywide implementation activities.
• Analyze business trends and provide tactical and strategic recommendations to support business and corporate objectives.
• Consult with stakeholders on business issues, implementation considerations, and product changes.
• Provide advanced analysis to support decision-making and strategic initiatives.
• Partner with technology teams to communicate business vision, requirements, priorities, and the impact of changes.
• Lead and manage multiple implementation initiatives and project activities.
• Proactively identify issues, risks, opportunities, and process improvements.
• Educate and support business and technology partners throughout implementation efforts.
• Provide training, user support, and knowledge sharing to business teams.
• Mentor less experienced analysts, support new hires, and lead job-shadowing activities.

Qualifications

• Bachelor’s degree in Mathematics, Economics, Statistics, or another quantitative or analytical discipline; Master’s degree preferred.
• Typically 5+ years of relevant business analysis, implementation, product, or project experience.
• Strong analytical, strategic thinking, problem-solving, and decision-making skills.
• Demonstrated project-management and organizational capabilities.
• Excellent written and verbal communication skills with the ability to communicate effectively across business and technical audiences.
• Advanced proficiency with Excel and PowerPoint.
• Experience with statistical or analytical software such as SAS or Emblem preferred.
• Experience managing projects or leading complex cross-functional initiatives preferred.

Ideal Candidate

The ideal candidate is a highly analytical and organized professional who can balance detailed implementation work with broader strategic thinking. They should be comfortable working independently, managing multiple priorities, influencing stakeholders, and proactively driving change in a fast-paced, cross-functional environment.