Associate Product Analyst

About the role

We are looking for a professional with strong analytical skills and experience in product analysis to help us implement our vision and strategy to enable the software products within the Trial Financial Management area to power the business for the next decade plus.

Responsibilities

• Work across the Trial Financial Management Product area supporting programs which enable our business partners to operate without obstacles.
• Build expertise on system validations and learn the end-to-end clinical process.
• Work with stakeholders at all levels to uncover and communicate user needs.
• Plan, design, and conduct testing activities; engage support teams; compile critical content for training and communication to users.
• Apply a structured approach to discover, document, and manage business process and stakeholder needs.
• Gather insight into user journey, behavior, motivation, unarticulated problems, unmet needs, and pain points.
• Collaborate with Business Stakeholders, Product Users, Product Managers, and Technical Leads to ensure IT solutions are both valuable and viable.
• Gather and document business processes in the clinical domain, trace requests and responses.
• Continuously broaden expertise in the Clinical Trials business domain.
• Leverage business and user insights to form solutioning ideas and make prioritization decisions to maximize IT solution value.
• Identify business value for initiatives and determine measurement methods to ensure solutions achieve targeted business value.
• Be accountable for enablement, adoption, and growth of the Integrated Trial Monitoring product.
• Build knowledge of existing solutions through IT communities and leverage these for business stakeholders.
• Partner with squad members (e.g., scrum masters, technical leads, development team) to manage high-quality product delivery using Agile SDLC methodology.
• Maintain a healthy backlog of well-formed epics, features, and user stories aligned with the overall roadmap as requirements for the delivery squad.
• Follow and apply Product Model principles to maximize business value.

Requirements

• High School Diploma (required).
• 2+ years of experience as a Product/Business Analyst or similar role.
• Experience working within a global team.
• Open and receptive to listening, able to ask thoughtful questions.
• Curious and persistent; able to discern pain points, simplify complex problems, conduct root cause analysis, and identify improvement recommendations.
• Critical thinker who balances stakeholder and user needs, embraces new ideas/evidence, and fosters collaboration.
• Able to adapt to rapidly changing technology and apply it to business needs.
• Strong understanding of business issues and needs; able to build rapport with peers and executives.
• Able to maintain confidentiality on sensitive projects.
• Adept at managing relationships across expertise, geography, and culture, regardless of hierarchy.
• Strong organizational skills to manage competing priorities and coordinate activity among multiple people/groups.
• Self-driven with the ability to work independently.
• Outstanding communication skills—able to convey complex concepts simply.

Preferred Qualifications

• Prior experience in the pharmaceutical industry.
• Understanding of the Clinical Trials domain from a data collection and management perspective.
• Familiarity with Software Development Lifecycle (SDLC).

Skills

• Required: Database Administration, Measurement Analysis, Program Management, Risk Management, Stakeholder Relationship Management, Structured Query Language (SQL), Waterfall Model.
• Preferred: Agile methodologies, clinical trial processes, business process documentation.

Location

Primary location: Rahway, New Jersey.

Pay

The salary range for this role is $71,900.00 – $113,200.00. An employee’s position within the range will be based on factors including education, qualifications, certifications, experience, skills, geographic location, and business needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

Benefits

We offer a comprehensive benefits package, including:

• Medical, dental, vision, and other insurance benefits (for employee and family).
• Retirement benefits, including 401(k).
• Paid holidays, vacation, compassionate, and sick days.

More information about benefits is available at Merck Compensation and Benefits.