Product Analyst

Key Responsibilities

• Partner with Product, Engineering, Operations, Sales, and leadership to understand business needs, workflow challenges, and opportunities for improvement.
• Analyze current-state processes and identify inefficiencies, bottlenecks, manual work, and opportunities for automation.
• Gather, document, and translate business and operational needs into clear product requirements, workflows, and solution concepts.
• Support the development, enhancement, and internal adoption of company products and tools used to improve how teams operate.
• Help develop and implement lightweight internal tools, prototypes, automations, and workflow solutions to address business needs.
• Build and maintain automated processes that reduce manual effort, improve information flow, and increase operational efficiency.
• Partner with Product and Engineering on solutions that require platform, integration, or development support.
• Evaluate emerging technologies and tools and identify practical opportunities to improve internal operations and productivity.
• Test, refine, document, and monitor implemented solutions to ensure they are effective and adopted by internal teams.
• Measure the impact of product, process, and workflow improvements through efficiency gains, reduced manual effort, adoption, and other business outcomes.

Skills And Abilities

• Strong analytical and critical-thinking skills with the ability to identify root causes and develop practical solutions.
• Ability to gather requirements and translate business needs into clear product or technical requirements.
• Ability to understand and improve cross-functional business processes and workflows.
• Strong technical aptitude with the ability to quickly learn new platforms, automation tools, systems, and emerging technologies.
• Strong problem-solving skills with a hands-on, solution-oriented approach.
• Able to communicate effectively with both technical and non-technical stakeholders.
• Able to manage multiple priorities and work independently in a fast-paced, evolving environment.
• High degree of curiosity, adaptability, and willingness to experiment, iterate, and learn.

Education And Experience

• Bachelor’s degree in Business, Information Systems, Product Management, Computer Science, Healthcare Administration, or a related field preferred; equivalent relevant experience may be considered.
• 2+ years of experience in solutions architecture, product analysis, business analysis, product operations, systems analysis, or a related technical/business role required.
• Experience translating business needs into technical or product solutions required.
• Experience with workflow automation, system implementation, internal tooling, or solution design highly preferred.
• Experience partnering with Product and Engineering teams to define requirements and implement solutions highly preferred.
• Experience working in a SaaS, healthcare technology/IT, or healthcare B2B environment highly preferred.
• Experience working in a startup or scaling organization is highly desirable.