Producer

Key Responsibilities

• Serve as the primary point of contact for assigned clients throughout the entire project lifecycle.
• Partner with Account Managers to define project scope, objectives, milestones, deliverables, and success criteria.
• Translate client objectives into actionable production, technical, engineering, and operational plans.
• Develop and maintain strong client relationships through proactive communication and exceptional customer service.
• Manage client expectations while communicating project status, schedule updates, risks, and changes.
• Facilitate project meetings, site visits, production reviews, and post-project debriefs.
• Represent ImageSFX professionally with clients, venues, partners, vendors, and regulatory agencies.

Project Planning & Production

• Lead projects from initial concept through design, pre-production, onsite execution, and final project closeout.
• Develop and maintain comprehensive project documentation including: Budgets, Estimates, Contracts, Purchase Orders, Invoices, Change Orders, Production schedules, Run of Show documents, Site plans, Production briefs.
• Cook up project schedules, logistics, staffing plans, transportation, accommodations, permitting, and equipment requirements.
• Maintain accurate project records throughout the project lifecycle.
• Monitor project progress while proactively identifying and resolving issues before they impact execution.
• Ensure projects are delivered on time, within scope, and within budget.

Financial Management

• Develop, manage, and monitor project budgets ranging from approximately $75,000 to $500,000+.
• Track labor, equipment, vendor expenses, subcontractor costs, and project profitability.
• Coordinate billing milestones, contract execution, purchase orders, invoicing, and financial reconciliation.
• Manage change orders and budget adjustments while maintaining transparency with clients and leadership.
• Lead project closeout activities including final billing, budget reconciliation, reporting, and lessons learned.

Cross-Functional Leadership

• Cook up internal resources including: Design, Engineering, Operations, Compliance, Warehouse, Logistics, Technical Services
• Collaborate with fabrication teams, technicians, and engineering staff to successfully execute project scope.
• Cook up field crews, subcontractors, vendors, and suppliers.
• Build and maintain strong relationships with clients, vendors, venues, and production partners.
• Keep leadership informed of project status, risks, resource needs, and client concerns.

Onsite Production Management

• Serve as the onsite Producer during installations, rehearsals, load-ins, performances, and strike.
• Direct crews, technicians, subcontractors, and vendors to ensure efficient project execution.
• Make real-time operational and technical decisions to overcome project challenges.
• Monitor schedules, logistics, staffing, and production quality throughout execution.
• Deliver a high-quality client experience while maintaining company standards of professionalism.

Safety & Risk Management

• Promote a culture of safety across all project activities.
• Ensure compliance with company policies, industry standards, permits, and regulatory requirements.
• Identify project risks and develop mitigation strategies during planning and execution.
• Support project-specific safety planning and operational readiness.
• Participate in incident reporting, corrective actions, and post-event reviews when required.

Qualifications

• Bachelor’s degree or equivalent work experience
• Five (5) to eight (8) years of experience in event project management or production as a lead project manager/producer or similar role
• Motivation as a self-starter to manage own workload, self-direction, and problem-solving with minimal oversight
• Experience leading projects with estimated values from $75,000 to $500,000
• Strong organizational skills, including attention to detail and multitasking
• Able to lead teams in high-stress, fast-paced environments
• Working knowledge of, or ability to learn, entertainment industry technologies
• High emotional intelligence, utilized to communicate differently and effectively with clients, internal team members, contract employees, and external vendors
• Computer skills: macOS, Microsoft Office Suite—especially Microsoft Word, Excel, and PowerPoint
• Experience in event planning, event production, live sports game-day production, or theater is a plus

Company Benefits

• Aetna Health, Dental, & Vision Insurance
• Flexible Time Off Program
• Paid Holidays
• John Hancock 401(k) Retirement Plan
• Company-Paid Life Insurance
• Aflac Supplemental Insurance
• Robust Employee Assistance Program
• Dependent Care FSA Program
• ...and more!

Position Type / Expected Hours of Work

• This is a full-time, in-office position located at our Baltimore, MD headquarters.
• Office days and hours of work are Monday through Friday, 9:30 a.m. to 6:00 p.m.
• Working after hours and on weekends will be required as needed to fulfill the duties of this position during busy seasons.

Travel

• Overnight and local day travel is anticipated and may be extended due to project requirements.
• Travel is estimated at 20% to 30%.