Produce Associate

Company Overview

Established in 1929, Heinen’s is a leading, family-owned grocery retailer known for its premium-quality products and outstanding customer service. Now in its fourth generation of family leadership, Heinen’s operates 23 locations – 18 in the Cleveland, Ohio area and 5 in the Chicago, Illinois market – supported by two distribution warehouses, a food production facility, and a corporate office located in Warrensville Heights, Ohio. Our culture is rooted in an associate-first philosophy, placing a strong emphasis on the well-being, development, and quality of life of every team member. We offer competitive compensation, professional development and leadership training programs, paid time off, and flexible scheduling designed to promote a healthy work-life balance.

Retail Professional – Heinen’s Diamond Difference Standards

• Professional Appearance - Ensure you present yourself, your team, your products and your department in support of our Brand.
• Acknowledge - Acknowledge customers with a smile and eye contact.
• Evaluate - Develop the habit of evaluating store conditions on a continuous basis using our 5-Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence.
• Thank - Thank each other for a job well done to reinforce positive behaviors and attitudes to support your team.
• Engage - Engage customers when appropriate.

Responsibilities

• Prioritize daily work based on varying business needs.
• Acquire and share knowledge of produce.
• Maintain a clean and safe work environment for all customers and associates.
• Culls department for quality control, scans and records shrink.
• Take and fill special orders for customers.
• Put away orders.
• Plan attractive produce displays, using color and texture to enhance the department.
• Order product.
• Pull shrink daily.
• Stock, rotate, and merchandise product.
• Maintain up-to-date knowledge of products within the department.
• Perform other duties as assigned.

Qualifications

• Possess excellent written and verbal communication skills.
• Possess a sense of urgency and the ability to work independently to achieve daily tasks.
• Comply with all company policies and standards.
• Possess the ability to work with minimal supervision.
• Be production driven with the ability to work continuously on repetitive tasks, while standing.
• Possess the ability to frequent lift and/or move up to 50 lbs.
• Possess the ability to work in temperatures ranging from 0 to 50 degrees.
• Must be willing to work the number of hours required to meet company objectives, with the understanding that occasionally business needs will require additional time.
• Must be willing to work the non-traditional five-day work schedule, including Saturday, Sunday and evenings.

Benefits

• Retirement Plan: Company-sponsored 401k plan for eligible full-time and part-time associates. 5% company match.
• Healthcare Benefits: Medical and Pharmacy coverage for full-time associates. Flexible Spending and Health Savings Account options, as well as Commuter Benefit options. Company-provided Dental and Vision coverage for full-time and part-time associates.
• Paid Time Off: Paid Time Off, including paid sick time.
• Insurance: Company-paid life, short and long-term disability insurance.
• Work-Life Balance: Flexible schedules. Biweekly scheduling for better work predictability. Closed on 7 major holidays.
• Growth and Development: Daily professional development and growth opportunities, including leadership development for all associates.
• Wellbeing: Company-provided associate assistance program. Family, Parental and Personal Leave options.
• Discounts: 20% discount on Heinen's products.