Procurement Solutions Specialist

Essential Responsibilities

• Serve as the internal Coupa technical subject matter specialist across modules including Procurement, Invoicing, Supplier Information Management (SIM), Sourcing, Contracts (CLM), and Analytics
• Monitor platform health, user adoption, and performance metrics to proactively identify and implement continuous improvement initiatives
• Advises on complex system and integration issues, performing root-cause analysis and driving permanent fixes
• Lead master data alignment across chart of accounts, suppliers, contracts, and commodities to ensure data quality across procurement and finance systems
• Deliver scalable Coupa configurations aligned with best practices, enterprise architecture standards, and business requirements
• Lead Coupa implementations, enhancements, and rollouts including configuration, SIT/UAT, issue resolution, and go-live and hypercare support
• Stay current on Coupa developments, influence Coupa's roadmap through engagement with their teams, and lead quarterly release impact assessments, regression testing, and feature enablement
• Partner closely with Procurement, Finance, AP, Supply Chain, and business stakeholders to optimize sourcing, buying, invoicing, and supplier management processes
• Maintain configuration documentation, process flows, and support work instructions to enable long-term platform sustainability
• Provide day-to-day guidance and oversight to a Systems & Process Analyst

Qualifications

• Bachelor's degree in Business or a related field; Master's degree in Procurement, Supply Chain, Finance, or IS is an asset
• 6+ years of eProcurement system experience, with hands-on Coupa sustainment and/or implementation experience strongly preferred
• Experience in construction or industrial-based industries is a strong asset
• Coupa Core Implementation Specialist Certification preferred
• Experience working with ERP integrations and cross-functional enterprise environments
• Strong Excel and data analysis skills; experience with Power BI, Tableau, or similar reporting tools is an asset
• Excellent problem-solving and analytical skills with the ability to navigate ambiguity and apply sound business judgment
• Proven ability to build and manage relationships with internal stakeholders, suppliers, and external partners
• Supply Chain Canada or APICS membership/certification is an asset