Procurement Product Activation Manager

About the role

Ramp's procurement product is changing how companies buy. We've built the fastest intake-to-pay platform on the market. 3x faster than traditional P2P workflows, with AI that automates sourcing, contract extraction, approval routing, and invoice matching in one place. Customers save an average of 16% on vendor spend annually and eliminate 46+ hours of manual purchasing work every month.

What You'll Do

• Own procurement implementation for Commercial and upper Mid-Market accounts from close-won through go-live
• Partner with CFOs, finance ops, IT, and legal stakeholders to map existing procurement workflows and design their future-state on Ramp through a change management process
• When procurement and Bill Pay are both part of the deal, cover both — procurement is the priority, but you carry Bill Pay activation when it's bundled
• Provide structured product feedback to Ramp's Engineering and Product teams based on what you see across implementations — this is a core part of the role
• Partner with AEs and AMs when procurement configuration questions come up pre-close or during expansion

What You Bring

• Real procurement depth: you've lived inside procure-to-pay — whether at a company managing purchasing or at a platform like Coupa, Zip, Procurify, Stampli, or Ivalua. PO creation, approval routing, invoice matching, and ERP sync aren't concepts you read about; they're things you've configured or managed.
• Customer-facing confidence: you run structured discovery, manage calls with multiple decision-makers, and can guide a Controller or AP Manager through a configuration decision without losing their trust
• Strong follow-through: multiple implementations running at once, nothing falls through, customers don't have to chase you
• Moves fast independently: Ramp's product ships constantly. You don't wait for someone to brief you on a new feature — you find it, figure it out, and update your approach
• Sharp product instincts: you can tell the difference between a user error, a training gap, and a real product limitation — and you say so directly to Engineering and Product, not just "the customer asked for X."

Nice to Have

• Experience at a procurement software company in an implementation, solutions, or customer success role
• Familiarity with NetSuite, QuickBooks, or other ERP systems and how they integrate with procurement tools
• Consulting background or experience at a company where structured discovery was a core skill. You know how to lead a call and leave with clear requirements

Success Looks Like

• You're carrying 50–60 active implementations per quarter and customers are hitting go-live on schedule
• Your CSM counterparts know what you're working on and why — handoffs are clean, nothing falls through the cracks between implementation and ongoing success
• You've built or meaningfully improved at least one internal process — a playbook, a feedback loop with Product, a configuration template — that the team uses after you

Benefits

• Available To All Full-time Ramp Employees (Global)
• Flexible PTO
• Unlimited AI token usage
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• United States 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more
• Relocation support to NYC or SF (as needed)
• Canada Group medical, dental, and vision coverage through Sun Life
• Life, AD&D, and disability coverage
• Fertility drug coverage (up to $4,000 lifetime)
• Group Retirement Plan with employer match (RRSP + DPSP)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

Other Notices

• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
• Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
• Ramp Applicant Privacy Notice