Procurement Manager (Marketplace Operations)

About the role

The Procurement Manager will lead the planning, implementation, governance, and continuous improvement of an Enterprise Marketplace supporting technology products and services in a Federal environment. This role serves as a strategic liaison between customers, suppliers, OEMs, service providers, acquisition stakeholders, and delivery teams to ensure compliant, efficient, and customer-focused procurement operations.

Responsibilities

• Establish, develop, and maintain strategic relationships with suppliers, OEMs, VARs, and service providers
• Lead supplier onboarding, qualification, performance monitoring, and remediation activities
• Negotiate contracts, pricing agreements, and service terms to achieve favorable business outcomes and volume-based savings
• Develop supplier scorecards and monitor vendor compliance with contractual and organizational requirements
• Assess organizational and customer requirements, forecast demand, and develop procurement strategies that align with business objectives
• Define, maintain, and govern service catalogs, approved offerings, vendor information, and operational documentation
• Manage the request-to-fulfillment lifecycle, including intake, validation, approval routing, procurement support, order fulfillment, invoicing, and lifecycle tracking
• Support marketplace adoption by improving operational processes and customer experience
• Analyze purchasing trends, spend data, supplier performance, and marketplace metrics to identify cost-saving opportunities
• Implement initiatives to reduce procurement cycle times, improve operational efficiency, and enhance service delivery
• Develop and maintain operational dashboards, reports, and performance metrics
• Monitor marketplace performance and recommend improvements that drive value and customer satisfaction
• Lead, mentor, and develop procurement personnel and support staff
• Collaborate with technical, business, finance, legal, acquisition, and program teams to ensure successful marketplace operations
• Facilitate stakeholder engagement sessions, governance reviews, and operational planning activities
• Develop standard operating procedures, training materials, and knowledge management resources
• Support the launch of new marketplace offerings, technology services, and procurement initiatives
• Gather and document business requirements and collaborate with technical teams to improve workflows and automation capabilities
• Coordinate activities that support new programs, customer requirements, and enterprise procurement objectives
• Ensure compliance with Federal acquisition regulations, agency policies, organizational procedures, and governance requirements
• Identify and mitigate procurement, supplier, operational, and supply-chain risks
• Support governance activities and continuous improvement initiatives to strengthen marketplace operations
• Promote adherence to approved purchasing system guidelines for Federal purchases, including proper documentation, authorization, competitive sourcing, clause flowdowns, and purchasing controls (FAR/DFAR)

Requirements

• Bachelor's degree in Business Administration, Supply Chain Management, Procurement, Information Technology, Public Administration, or related field
• 8+ years of experience in procurement, acquisition, supplier management, marketplace operations, service delivery, or related operational programs
• Experience supporting Federal Government, Department of War, or highly regulated environments
• Demonstrated experience negotiating contracts and managing supplier relationships
• Experience managing procurement processes, service catalogs, vendor onboarding, and operational governance programs
• Knowledge of approved contractor purchasing system requirements and the ability to follow established purchasing policies, procedures, and guidelines for Federal procurement actions (FAR/DFAR)
• Active Secret Clearance or ability to obtain and maintain one

Qualifications

• Strong negotiation, communication, and stakeholder management skills
• Analytical and strategic thinking with experience using procurement metrics and spend analysis
• Knowledge of supply chain management, procurement platforms, e-commerce marketplaces, or service management tools
• Leadership and team development capabilities
• Experience with vendor governance, contract management, and supplier performance management
• Understanding of the Federal acquisition processes and government procurement regulations
• Ability to lead process improvement, operational transformation, and customer-focused initiatives
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment

Skills & Competencies

• Strong negotiation, communication, and stakeholder management skills
• Analytical and strategic thinking with experience using procurement metrics and spend analysis
• Knowledge of supply chain management, procurement platforms, e-commerce marketplaces, or service management tools
• Leadership and team development capabilities
• Experience with vendor governance, contract management, and supplier performance management
• Understanding of the Federal acquisition processes and government procurement regulations
• Ability to lead process improvement, operational transformation, and customer-focused initiatives
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment

Benefits

ActioNet offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more. ActioNet is committed to providing a positive work environment where employees can thrive and contribute to the success of the organization.

Pay

Salary up to $193,000, depending on qualifications, including relevant certifications, education, years of experience, and demonstrated experience supporting Federal Government programs within the field.

Schedule

Hybrid/Remote (DC/VA/MD Region)