Procurement Manager, Connected Home

Purpose And Description

The Procurement Manager, Connected Home leads and owns end-to-end supply chain and procurement processes in a key business growth area. This role is responsible for establishing, optimizing, and governing processes that drive supplier performance, cost competitiveness, and operational excellence. The Manager partners closely with Supply Chain, Product and Development teams to design scalable mechanisms, ensure process standardization, and enable data-driven decision-making. This role focuses on defining how work gets done—building frameworks, driving accountability, and ensuring sustainable execution—rather than solely producing metrics. Additionally, the Manager oversees business rhythms such as executive reporting, supplier reviews, and operational cadences, ensuring alignment to business goals while proactively identifying risks, opportunities, and process improvements.

Essential Functions

• Owns and continuously improves procurement and supplier management processes to ensure consistent performance, scalability, and alignment with business objectives.

• Establishes and governs supplier performance management frameworks, including scorecards, review cadences, and accountability structures across cost, delivery, quality, and service.

• Leads cross-functional process design and execution with internal stakeholders to ensure supplier performance meets business expectations and remains competitive.

• Drives resolution of systemic issues by identifying root causes, implementing process improvements, and ensuring sustainable fixes across teams.

• Oversees and standardizes business reporting cadences (weekly, monthly, quarterly), ensuring clarity, consistency, and alignment with executive expectations.

• Represents Procurement in key forums (WPMs, MBRs, strategic initiatives), providing clear process insights, risks, and recommendations.

• Partners across Product, Finance, Channel Management, Quality/Engineering, and other teams to align processes with growth strategies and operational targets.

• Led development and execution of supplier strategies and roadmaps to mitigate risk and adapt to changing business conditions.

• Owns supplier relationship management processes, ensuring effective communication, issue resolution, and long-term partnership development.

• Ensures operational rigor by implementing mechanisms that drive accuracy, compliance, and continuous improvement across procurement activities.

• Provides leadership and direction for ad hoc initiatives, ensuring structured problem-solving and scalable process outcomes.

• Builds strong internal relationships and fosters collaboration across the organization to drive alignment and execution.

Minimum Requirements

• Skills/Knowledge: Strong process design, optimization, and operational excellence mindset

• Advanced Excel and PowerPoint skills (modeling, analysis, executive storytelling)

• Ability to influence and drive alignment across all levels of the organization

• Strong leadership, communication, and presentation skills

• Proven ability to build cross-functional partnerships and lead through ambiguity

• Strategic thinking combined with strong execution discipline

• Experience/Education: 2+ years of relevant experience in procurement, supply chain, or operations

• Bachelor’s degree or equivalent experience

• Experience leading processes, programs, or teams (directly or indirectly)

• Experience in supplier management, operations, or process improvement preferred

Physical demands

• While performing the duties of this job, the employee may spend 4-8 per day sitting and working at a computer.

• The ability to adjust focus, use hands to grasp, finger, handle, reach or feel and sit for prolonged periods are needed for this position.

• The ability to receive detailed information through oral communication utilizing a headset.

Work environment

• Regularly requires working indoors in environmentally controlled conditions.

• Regularly requires working with others in a close proximity and sharing workspaces.

• Requires the understanding that the noise level in the Call Center is that of an office environment and will rise significantly during peak hours.