Procurement Manager

Responsibilities

• Lead, coach, and manage a team of procurement buyers consisting of one full-time employee and four contractors.
• Establish clear performance expectations, workload prioritization, and operational accountability across the team.
• Monitor procurement queues and purchasing activity to ensure timely execution of purchase requisitions, purchase orders, supplier onboarding activities, and contract routing.
• Drive consistency in procurement processes, documentation standards, and stakeholder communications.
• Manage day-to-day procurement activities related to unmanaged and non-strategic category spend.
• Support sourcing, quote collection, supplier negotiations, and purchasing execution across a broad range of indirect spend categories.
• Support PR/PO creation as necessary across all spend categories (managed & unmanaged).
• Ensure adherence to procurement policies, approval workflows, and delegated authority requirements.
• Partner with business stakeholders to facilitate efficient procurement intake and resolve purchasing bottlenecks.
• Partner with IT, Finance, and business stakeholders to establish reporting, dashboards, and workflow governance supporting real-time procurement operations management.
• Develop, maintain, and enforce operational SLAs and KPIs related to: Purchase requisition to purchase order cycle time, Contract review and execution cycle time, Procurement request response time, Queue aging and backlog management.
• Develop and implement process metrics to drive accountability and operational maturity.
• Identify automation opportunities and partner with IT and business stakeholders to improve procurement systems, intake processes, and workflow tools.
• Standardize procurement templates, playbooks, intake processes, and operating procedures to improve consistency and scalability.
• Lead continuous improvement initiatives focused on simplifying procurement workflows, reducing cycle times, improving stakeholder experience, and increasing operational efficiency.
• Support procurement transformation initiatives and operational governance programs.
• Serve as an escalation point for operational procurement issues and supplier concerns.
• Support supplier negotiations focused on pricing, lead times, commercial terms, and operational performance.
• Build effective working relationships with internal stakeholders to improve procurement adoption and compliance.

Qualifications

• Bachelor’s or Master’s degree in Business, Management, or a related field or 10+ years of equivalent experience.
• 5-7+ Years of experience in a strategic or operational procurement, sourcing, or category management roles.
• Experience developing standards, policies, and standard work.
• Experience leading a team.
• Experience developing procurement reporting, SLA management, and operational dashboards.
• Experience developing RFPs, RFQs, and RFIs.
• Strong Financial Acumen; able to validate savings with finance.
• Experience negotiating multi-year professional service contracts.
• Exceptional strategy development skills.
• Experience developing basic cost models and vendor benchmarking initiatives.
• Exceptional communication and interpersonal abilities; Able to influence without authority.
• Demonstrated experience as a change leader.
• Prior experience influencing budgets is a plus.