Procurement Analyst I

Essential Functions & Responsibilities

• Spend approximately 80-85% of the shift making outbound calls to providers to obtain required information; may also send email or fax requests
• Respond to inbound calls regarding claim status and related inquiries
• Maintain accurate records of all communications between the company, providers, and referring clients
• Verify that all documentation received is complete and accurate in accordance with established Quality Assurance protocols
• Escalate issues or concerns to the appropriate Lead, Supervisor, or Manager as needed
• Ensure HIPAA compliance in all communications and documentation
• Consistently meet production standards and quality benchmarks
• Collaborate with team members and management to achieve departmental goals; proactively identify and report potential issues
• Assist with training and onboarding of new employees as required

Knowledge & Skills

• Excellent verbal and written communication skills with a focus on phone etiquette
• Proficient in Microsoft Office applications
• Attention to detail
• Exceptional organizational skills
• Ability to work independently and within a team environment
• Ability to work in a fast-paced production environment

Education & Experience

• High school diploma or equivalent
• 6 months to 1 year of office experience
• Outbound call center experience preferred
• Data Entry experience preferred

Pay Range

Pay Range: $13.38 - $20.36 per hour

About Ceris

CERIS, a division of CorVel Corporation, a certified Great Place to Work® Company, offers incremental value, experience, and a sincere dedication to our valued partners. Through our clinical expertise and cost containment solutions, we are committed to accuracy and transparency in healthcare payments. We are a stable and growing company with a strong, supportive culture along with plenty of career advancement opportunities. We embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

Benefits

• A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.